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Very responsive support. Fast and friendly support for an app that just works out of the box, looks great and does exactly what I need. Thank you.
Thank you for your positive feedback!
We're glad to hear that you found our support helpful and that our app meets your needs.
If you have any further questions or feedback, don't hesitate to reach out.
Best regards,
KaktusApp team.
Great app for doing customer-based discounts. Easy to use and great customer service. Highly recommend!
Thank you for sharing your feedback!
We are glad to hear that you find our app easy to use and our customer service helpful.
Don't hesitate to contact us if you have any further questions or concerns.
Best regards,
KaktusApp team.
service dépannage super top et rapide ..............................................................
Bonjour! Je suis heureux d'apprendre que vous avez reçu un excellent service de dépannage de notre équipe.
Nous nous efforçons toujours de répondre rapidement et efficacement aux demandes de nos clients.
Merci de nous avoir choisis et n'hésitez pas à nous contacter si vous avez besoin d'aide à l'avenir.
Meilleures salutations,
L'équipe KaktusApp
This app is by far the most visually aesthetic and custom quantity breaks you can find, you can customise anything from each individual colour to translate every title to native language, im so highly impressed !!
Thank you for your positive feedback! It's great to hear that you're impressed with the customization options and aesthetics of the app!
Being able to translate titles to native languages is definitely a helpful feature for stores with international customers.
Thank you for sharing your positive experience with us!
Best regards,
KaktusApp team
A really good app, and it's free forever. The support was very concise et efficient when I had a concern about the app. Good job there
Thank you for your feedback!
Great to hear that you find the app useful and that you had a positive experience with the support team.
Don't hesitate to reach out if you have any further questions or concerns.
Best regards,
KaktusApp team.
toppers! werkt goed deze app en ben erg te vreden ok helpt het me meer verkopen dan dat ik eerst deed met mijn webshop
Bedankt voor je feedback!
We zijn blij om te horen dat de app goed voor je werkt en dat het heeft bijgedragen aan het verhogen van je verkopen.
Laat het ons weten als we nog iets voor je kunnen doen.
Met vriendelijke groet,
KaktusApp-team.
Dan from Kaktus has been amazing, he has ensured i have been happy with every step of the process. He has been providing great support to me and my business!
Hello Our Lovely Client,
First of all, thank you for giving a try to our app, and for nice words about the design.
I would love to go step by step for each of your experience:
1. Pricing is not updating on Checkout - this is not really accurate info, as we mention into our communication that this issue is generated by another app, we were happy to find out a solution, but unfortunately you removed the app without giving us a chance to fix it for you. While this is caused by another app, WE ALWAYS HAPPY To help you out.
2. Hiding CHAT - We try to offer Support via chat from 3AM - 5PM EST Time(Monday to Friday), Our team is located in Ukraine, and on that specific day, in Ukraine we had Independence Day - we decided to hide CHAT not only for you but for everybody as may get too many requests with no answer. There wasn't any intention to hide CHAT for you, is just was that day. I am 100% sure that other than that day, we always available for help.
I know, maybe the experience wasn't necessary the one that you were expected, but I promise WE LOVE OUR CLIENTS, and will never let them go just because they already installed and that's all.
I wish I can move the time back and we can help you with anything you want!
Best Regards,
and lots of love from Kaktus Apps Team.
Alex was very helpful. he take very much time for me to get resolve. 5 stars! Thank you Alex! I am very happy with the service
Thank you for your feedback!
We're glad to hear that Alex was able to help you and resolve your issue. If you have any other questions or concerns, please don't hesitate to reach out to us.
Best regards,
KaktusApp team.
Good customer service. Walked me through my problem and made sure that I understood everything. Good service
Thank you for sharing your positive experience with the customer service.
We're glad that you found the support helpful and that your issue was resolved satisfactorily.
If you have any further questions or concerns, please don't hesitate to reach out to us.
Best regards,
KaktusApp team.
This is easy to use and provides exactly what I was looking for in the shopping cart view. Good price too.