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Great app, it does exactly what I want it to do. It covers all possible scenarios I can think of.
Best App - Very Easy - 5 star
I am brand new to Shopify and Kaktus makes it easy to do. I got this app for my store so customers could get better pricing when they purchase in bulk.
I highly recommend. Thank you!
Dan from Kaktus has been amazing, he has ensured i have been happy with every step of the process. He has been providing great support to me and my business!
Hello Our Lovely Client,
First of all, thank you for giving a try to our app, and for nice words about the design.
I would love to go step by step for each of your experience:
1. Pricing is not updating on Checkout - this is not really accurate info, as we mention into our communication that this issue is generated by another app, we were happy to find out a solution, but unfortunately you removed the app without giving us a chance to fix it for you. While this is caused by another app, WE ALWAYS HAPPY To help you out.
2. Hiding CHAT - We try to offer Support via chat from 3AM - 5PM EST Time(Monday to Friday), Our team is located in Ukraine, and on that specific day, in Ukraine we had Independence Day - we decided to hide CHAT not only for you but for everybody as may get too many requests with no answer. There wasn't any intention to hide CHAT for you, is just was that day. I am 100% sure that other than that day, we always available for help.
I know, maybe the experience wasn't necessary the one that you were expected, but I promise WE LOVE OUR CLIENTS, and will never let them go just because they already installed and that's all.
I wish I can move the time back and we can help you with anything you want!
Best Regards,
and lots of love from Kaktus Apps Team.
I required some support for the app to function properly on my store. The support i was given by Vitalii was above and beyond. The replies were quick, the work was efficient, would not make any changes prior to asking.
This sets levels!!
Vitalii, thank you very much buddy!
Thank you for sharing your positive experience with us!
We're glad to hear that you found our support team helpful and efficient in resolving any issues you had with the app.
If you have any further questions or concerns, please don't hesitate to reach out to us again.
Best regards,
KaktusApp team.
I just started using this app and it works great. The support team is also very cooperative. Full marks to them.
Thank you for sharing your positive experience with us!
We are glad to hear that you find our app helpful and that our support team was able to assist you.
Don't hesitate to reach out to us if you have any questions or concerns in the future.
Best regards,
KaktusApp team.
the best of the best, dont look anymore! the customer service is the best too! i need changes for my exlusive products in the app and they do it!!
Thank you for your positive feedback on KaktusApp!
We're thrilled to hear that you find our app to be the best choice for your business needs. Our customer service team strives to provide the best support possible, and we're glad that we were able to help you make the changes you needed.
If you have any further questions or feedback, don't hesitate to reach out.
Best regards,
KaktusApp team.
Excellent app, no extra cost and you have your bundle discounts at store.
I recommend it
Easy to use and understand.
I recommend it !
Thank you for sharing your positive feedback!
We're glad to hear that you find our app easy to use and understand.
Please let us know if you have any suggestions or feedback for improvement.
Best regards,
KaktusApp team.
Ich habe unzählige Apps ausprobiert bis ich gefunden habe was wir benötigen. Diese App ermöglicht es Staffelpreise individuell zu erstellen und viiieles mehr! IIDEAL für Großhändler. Der Support ist außergewöhnlich gut und schnell. Großes Dankeschön an Adrian der unsere spezifische Anfrage innerhalb von Sekunden umgesetzt hat! Klare Empfehlung!
Beste Grüße!
Vielen Dank für Ihr Feedback!
Wir freuen uns sehr, dass unsere App Ihre Erwartungen erfüllt und Sie mit unserem Support zufrieden sind.
Wenn Sie weitere Fragen oder Anliegen haben, zögern Sie bitte nicht, uns zu kontaktieren.
Beste Grüße,
das Team von KaktusApp.
Great Response! quickly resolved my problem each time I've contacted support and it was quick. Thank you Vitalli!