Katana Cloud Inventory

We, not only sale products, we manufacture most of them, it was never easy not only run the inventory but the production orders and raw materials, we have more than 600 raw materials, we got a chat with Chris who was very helpful and spend the time we need to understand what can we accomplish with Katana, Now we are preparing all the Excels to import and hopefully first weeks of January we will have our whole production and inventory manage by katana.
January Update: We started to upload all the info and create the BOA and Bundles, so far everything was working as promised, great customer service and adding more functions to the app constantly, we are able not only control inventory and production for all e-commerce product but also we have a big B2B operation and be able to control stock and inventory for that part of the business its a big plus. Great APP, I fully recommend Katana for business any size.

Katana is an intuitive, easy to implement and easy to use app. The integration with Shopify is a huge benefit which allows me to have up to date inventories on my e-commerce site. I like the product recipe feature which allows me to precisely know my cost of goods sold and adapt the pricing of my products. I would like to have a landed costs feature to easily factor transportation costs or discounts granted by my suppliers in the standard unit price of my materials. I have to manually do that in Excel, but Katana customer support told me this feature is in early 2021 roadmap.
Also, I'd like to have the option to add a picture of materials and finished goods in each product card, to easily recognize products. Katana makes my life easier and organized. Katana's customer support team is awesome, they're available, ready to help and they carefully listen to customer's needs especially around desired features. I'd definitely recommend this app.

Excellent app, hugely helpful for our growing manufacturing business. Many of our products are build-to-order, and Katana allows us to track sales and inventory levels to make sure material usage is easily trackable and orders are fulfilled in a timely and accurate manner.

The initial setup takes a bit of work, but the devs are very helpful and responsive, implementing many new features that have improved the product consistently over time. I can't imagine managing our production workflow without Katana at this point.

Nick Boccignone
Custom Shop Director
Thalia Capos

Just completed the free 14 day trial of Katana and have now begun a paid subscription. It took a few days and a bit of frustration to manually add all our products, ingredients, recipes, and current pending wholesale orders from outside of shopify, but having the shopify integration helped a lot. We use three different wholesale platforms (Faire, tundra & Abound), none of which offer automated third party integrations, so we knew we’d have to manually input orders and Katana serves that purpose as our centralized dashboard to see what needs to go out, when, from which platform, if we have it in stock, when we can make it, etc. In two weeks, we’ve already seen an increase in production efficiency and decrease in wholesale turnaround times now that EVERYTHING is being tracked in one place. Highly recommend Katana if you’re a maker, it’s never too early to implement automated systems in your biz!

We have been using Katana for almost a year now. It does not yet have all the features we need, but it has grown rapidly. The Katana team is amazing with technical support and follow up. They are really dedicated to customizing the software so all styles of manufacturing and processing are considered. After using a variety of different inventory systems, we were happy to find Katana!

We are using Katana for some time now. A few years ago I have built a complete production platform from scratch, so I know it can get complicated Katana has done a fantastic job! It works flawlessly, integration with Shopify is perfect and in sync.

My product is relatively complicated, requiring dozens of assembled parts. Katana helps keep me sane, keeping track of inventory and helping me plan upcoming batches. Absolutely worth the price!

L'ERP est simple à prendre en main et cependant complet, assez accessible pour une petite entreprise contrairement à d'autres solutions. Le SAV est réactif, ça fait assez peu de temps que nous avons intégré Katana mais nous en sommes pour l'instant ravies !

Update 24/01/2024.
A Disheartening Experience with Katana's Pricing Policies

As a small business, Solid Stash, with an annual turnover of approximately 300kEUR and handling around 3000 orders monthly, we initially chose Katana for its affordability and features. However, our journey with Katana has been increasingly disheartening, marked by unexpected and steep price hikes that have put our business in a challenging position.

Initially, we were content with a reasonable monthly fee of about 100 USD. This was manageable for a business of our scale. However, due to a change in Katana's billing rules related to sales order rows, we experienced our first major setback: an abrupt increase in our monthly fee to over 300 USD. This was a significant blow to our finances, but we reluctantly accepted it, hoping for cost stability in the future. We also anticipated the benefit of batch tracking, a feature crucial for our operations.

Our disappointment was further compounded when Katana introduced a new pricing structure. Not only did we face another hike in our monthly fee, but batch tracking, previously included, was now a separate add-on costing an additional 199 USD per month. This escalation meant our expenses on Katana's services skyrocketed from around 100 USD to over 500 USD monthly – a fivefold increase in just two years.

This pricing strategy feels like a trap. We initially invested in Katana, dedicating time and resources to set up and train our employees, only to find ourselves facing exorbitant fees that are unsustainable for a small business like ours. The lack of predictability in Katana's pricing is alarming. There's a constant fear that next year might bring another doubling of costs or a new, arbitrary billing metric.

We feel cornered and exploited. The assumption that the high switching costs will force us to accept these unreasonable increases is unfair and disrespectful to loyal customers. We are not just numbers on a spreadsheet; we are a small business striving to survive and grow.

We are making a sincere request to Katana: please reconsider your pricing strategy. We need stability and fairness in pricing. We made our initial investment based on the original pricing structure, and these drastic changes are not just a financial strain but also a breach of the trust we placed in Katana.

In conclusion, while Katana's software may offer certain operational benefits, their pricing policies are a source of major concern and disappointment. We urge potential customers to consider this aspect carefully before committing to Katana. The financial unpredictability and lack of consideration for small businesses in their pricing strategy are significant drawbacks that cannot be overlooked.

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We are a startup and produce and deliver vegan freezer meals. We found that Shopify didn't have sufficient functionalities to manage our production and stock. Katana is the right fit for us, as it's very user friendly & intuitive. It helps us run our production as we've uploaded our recipes in the tool. Customer support is excellent.

This app works brilliantly - the UX/UI is very well done, customer support is quick and it's a perfect solution for our business. Costly, but worth the money!