Keeping ‑ Helpdesk for Gmail
- 定价
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$30/月起。 提供免费试用。
- 评分
- 5.0 (3)
- 开发人员
- Katsu Ventures
配图图库
Keeping是最简单的方式来共享支持收件箱，而无需离开Gmail。
Keeping将您的团队Gmail变成一个功能齐全的帮助台。从Gmail内部管理您的客户支持电子邮件。这是所有规模的电子商务团队提供更好客户支持的理想解决方案，而无需使用外部帮助台。当支持请求到达您的共享收件箱时，Keeping会将其转换为支持工单并与您的整个团队同步。然后，您可以在Gmail内部分配、讨论和优先处理它。
- 在Gmail内部查看客户的订单信息。
- 将您的支持账户同步到您的个人或工作Gmail。
- 高级报告衡量响应时间、工单量和代理绩效。
包含自动翻译的文本
语言
英语
这款应用未翻译成简体中文
适配以下产品：
- Gsuite
- Gmail
- Google Workspace
- HubSpot
- Zapier
tl;dr - Keeping is exactly what we have been searching for to better handle our customer inquiries via support emails, and in a more professional manner. :)
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As a small company the "Plus" subscription is plenty for our needs, as opposed to the also-affordable "Unlimited" plan. (We also chose the annual payment plan for the 20% off deal they were offering at the time.)
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Everything is done ...
Thanks for this great and very comprehensive review! 😊
I LOVE KEEPING AND THEIR STAFF!!! Keeping has truly helped bring some organization to us. So easy to use, beneficial update releases, integrates FLAWLESSLY. Forrest Gump could use it, it's so easy. I give it a A++++++ for sure. Now, let's talk about the Keeping team. The customer service they've provided me from the beginning has been TOP NOTCH! No question is too small, you'll get a response ...
Hey, thank you for the review! 😍 We strive to provide amazing support to all our customers, great to hear you are getting it!
We love using keeping! It's so easy if you work with multiple people and multiple inboxes. Our workflow has been going so much smoother since using Keeping. Another thing that we really appreciate is the customer service, whenever we have a question, you'll have an answer in no-time! All in all a great company to work with! :)
We think our customer service is A+, too (but of course, we're biased! 😉)! Thanks for the wonderful review!
支持
应用支持由 Katsu Ventures 提供。
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