Keepoala: Return Analytics

Keepoala is your digital return expert. Your average return quota: -5%. Your average CLV: +27%.

With Keepoala, we incentivize your customers to avoid returns by granting points for not sending back online orders. This is done with the help of a standalone Keepoala App + integrated loyalty program. Nudging schemes within the app have a positive effect on the individual shopping behavior and therefore on the return quota of you as a participating online shop or brand. Collected points are redeemed for vouchers, opening up a new customer acquisition channel; increasing retention as well.

• Return reduction via nudging-based loyalty program
• Increased CLV & EBIT margin via less returns and low-returning repeat customers
• Best in class return analytics with dashboard; additional add-on return portal