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This app is just AMAZING ! and offer major custom configurations on shopify for smart collections. Kobi, from customer support, was just perfect and did not hesitated to guide us with our specific needs. I definitely strongly reccomend this app and the special Support! Thanks !
Thanks a lot for the review! Pleasure to have you onboard! Please talk to us for anything you need:)
finally an app that really helps me understand what to do with my products. takes so much time off my hands.
Putting in a product tag filter for a collection makes entire screen grey. Can't do anything. makes it useless for me.
This is Daniel from Kimonix.
I’m very sorry that you had this initial experience with our app. However, I've noticed that you've spent less than a minute using our app, and also, we immediately tried to reach you and offered assistance and an onboarding call to make sure everything is working properly and help you with any question you might have.
I hope that you will reply to us and give us a chance to help you boost your store’s performance.
I've noticed you just opened your store, so congrats and good luck.
Looking forward to hearing from you. Xiexie
UPDATE: Increasing to 4 stars as the devs reached out to answer questions. ORIGINAL REVIEW: I think the app has potential and is useful. However, I knocked three stars off for the following reasons. The first one is the price. The Basic plan, which only lets you sort five collections, and pretty much that's it, is $44 a month for us. Sortimize (another app to sort collections similarly) is $19 and does not limit the number of collections you can sort. Charging based on order number is no good. I could be selling $5 items and have tons of orders, and this app would be extremely expensive to use. This does not mean my revenue is through the roof, and I would be comfortable with the app price. It just means I have many orders. Second, I found the help center basic and lacking. I want to understand what personalized emails are. What's an AI collection, the value, and how is it set up, etc.? Couldn't find it. Third, you need to be on the starter plan (the second you can choose from the bottom) to have some good features (the Basic is quite basic). Fourth, if you optimize your website for SEO and use canonical URLs, the app won't be able to track analytics. This is probably the biggest con for me. I communicated with the devs, and they told me this is how it is. So if you follow Google's best practices and consolidate duplicate URLs, you need to be aware you won't be able to track analytics of your collections (https://developers.google.com/search/docs/crawling-indexing/consolidate-duplicate-urls#why-it-matters). All in all, I think it is a great app. Still, the high price compared to competitors, the lack of documentation (they could also add some strategies to test), and the analytics limitation could be better. I hope they can add more features to the lower-tier plans and re-work the price to make it more accessible to small merchants.
Thank you for the elaborated feedback! We will take everything into consideration.
We have replied to you with all the answers and offered you an onboarding call multiple time (as we do to all of our customers), but no response yet.
Regarding the price, the basic plan has advanced options as well - you can both create and sort collections using highly advanced parameters, use segmented collections and access advanced analytics (this is why it is more expensive than other apps you mentioned. Compared to our real competitors we are rather cheap).
Regarding the SEO issue, that was modified and now you can use full analytics, even if you optimize your website for SEO and use canonical URLs.
Looking forward to talk to you and go over everything together.
Cheers:)
Thank you for your 5-star review! We're thrilled that you love the app and find great value in it. We'd love to hear more feedback from you whenever it's convenient. Our team is always here for you :)
Thank you for giving us five stars! When you have time, we would love to hear more about your experience, as your feedback is very important to us. Our team is always here and ready to assist :)
Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with the app.
We value your feedback and would love to hear more about what you enjoyed and any suggestions you might have for further improvements. Your insights help us continue to provide the best service possible. And as always, we are here for everything you need :)
Thank you for rating us 5 stars! We're here to assist you with anything you need :)
Thank you for your review, we are always here to support you.
Thank you for giving us 5 stars! We would love to hear more about your experience and your feedback so please let us know here or by email:) We are always here for you!