整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2020年11月20日

Putting in a product tag filter for a collection makes entire screen grey. Can't do anything. makes it useless for me.

YuGuitar
加拿大
使用應用程式 4分鐘
Kimonix 已回覆 2020年11月20日

This is Daniel from Kimonix.
I’m very sorry that you had this initial experience with our app. However, I've noticed that you've spent less than a minute using our app, and also, we immediately tried to reach you and offered assistance and an onboarding call to make sure everything is working properly and help you with any question you might have.
I hope that you will reply to us and give us a chance to help you boost your store’s performance.
I've noticed you just opened your store, so congrats and good luck.
Looking forward to hearing from you. Xiexie

編輯時間:2022年10月6日

UPDATE: Increasing to 4 stars as the devs reached out to answer questions. ORIGINAL REVIEW: I think the app has potential and is useful. However, I knocked three stars off for the following reasons. The first one is the price. The Basic plan, which only lets you sort five collections, and pretty much that's it, is $44 a month for us. Sortimize (another app to sort collections similarly) is $19 and does not limit the number of collections you can sort. Charging based on order number is no good. I could be selling $5 items and have tons of orders, and this app would be extremely expensive to use. This does not mean my revenue is through the roof, and I would be comfortable with the app price. It just means I have many orders. Second, I found the help center basic and lacking. I want to understand what personalized emails are. What's an AI collection, the value, and how is it set up, etc.? Couldn't find it. Third, you need to be on the starter plan (the second you can choose from the bottom) to have some good features (the Basic is quite basic). Fourth, if you optimize your website for SEO and use canonical URLs, the app won't be able to track analytics. This is probably the biggest con for me. I communicated with the devs, and they told me this is how it is. So if you follow Google's best practices and consolidate duplicate URLs, you need to be aware you won't be able to track analytics of your collections (https://developers.google.com/search/docs/crawling-indexing/consolidate-duplicate-urls#why-it-matters). All in all, I think it is a great app. Still, the high price compared to competitors, the lack of documentation (they could also add some strategies to test), and the analytics limitation could be better. I hope they can add more features to the lower-tier plans and re-work the price to make it more accessible to small merchants.

Canvas by Numbers
西班牙
Kimonix 已回覆 2022年10月6日

Thank you for the elaborated feedback! We will take everything into consideration.
We have replied to you with all the answers and offered you an onboarding call multiple time (as we do to all of our customers), but no response yet.
Regarding the price, the basic plan has advanced options as well - you can both create and sort collections using highly advanced parameters, use segmented collections and access advanced analytics (this is why it is more expensive than other apps you mentioned. Compared to our real competitors we are rather cheap).
Regarding the SEO issue, that was modified and now you can use full analytics, even if you optimize your website for SEO and use canonical URLs.
Looking forward to talk to you and go over everything together.
Cheers:)

編輯時間:2024年3月4日

Marika
美國
使用應用程式 11個月
Kimonix 已回覆 2024年3月11日

Thank you for rating us 5 stars! We're here to assist you with anything you need :)

2024年1月11日

Lush Plushies
英國
使用應用程式 22天
Kimonix 已回覆 2024年1月22日

Thank you for giving us 5 stars! We would love to hear more about your experience and your feedback so please let us know here or by email:) We are always here for you!

編輯時間:2023年11月20日

Bally Shoe Factories Ltd
瑞士
使用應用程式 2個月
Kimonix 已回覆 2023年11月27日

Thank you for your review, we are always here to support you.