The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Putting in a product tag filter for a collection makes entire screen grey. Can't do anything. makes it useless for me.
This is Daniel from Kimonix.
I’m very sorry that you had this initial experience with our app. However, I've noticed that you've spent less than a minute using our app, and also, we immediately tried to reach you and offered assistance and an onboarding call to make sure everything is working properly and help you with any question you might have.
I hope that you will reply to us and give us a chance to help you boost your store’s performance.
I've noticed you just opened your store, so congrats and good luck.
Looking forward to hearing from you. Xiexie