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Right now I’m rating this pod company a 1 star, because they currently lack important features that are needed for seller success. One of those features are integrations with online market places, and sale channels. And another feature is an advanced editor that includes a repeat pattern feature and background color changer. If you are a seller/designer who is serious about success then you know ...
Hello Spooky Fashion Folks,
We are so sorry to hear you have had a poor experience with Kin Custom. Your satisfaction is our number one priority! Thank you for pointing out ...
At the beginning I liked this company a lot but with time I find that they are scams I get more out of it.
no customer can pay almost $ 50 in delivery costs and on the date of delivery he receives $ 25 from the delivery company. customer service, there is no yes really no customer service it's been 2 months I'm trying to understand the reason why they charge us so expensive but no one has the ...
Hello FashionKila,
We completely understand your frustrations with customs and shipping fees! The fees are based on the destination and the regulations the country being ...
This company shirt sizing is too small. If they went up to 7XL and had better customer service. I’d give them a 5 Star review with no hesitation. The biggest issue I have is inaccurate sizing. This company doesn’t care to adopt American sizing; making the user experience somewhat of a nightmare. Most of my sales come from Social Media as a impulse buy. If someone orders a XL and it actually fits ...
Hello Visionary Color LLC,
We are so sorry to hear you have had a poor experience and want to help make it right! We do provide guidance within the product descriptions of ...
What the hell happened to you guys! You really do this to your sellers? Change the way you handle shipping and not let anyone know about it! Im done using this company and I recommend anyone that wants to run a successful ecommerce business to stay away! Their support has gone dark and do nto respond to any of my inquiries. Recently my orders were getting delivered within 3-7 days now im showing ...
Hi there,
We appreciate your business and considering Kin Custom for fulfillment. Your satisfaction is our priority and apologize for the shipping and response issues you've ...
I don't expect them to answer me, but the worst part of this process, will be having to created all of my designs and merchandise all over again.
The hits just keep on coming. Delivery is the backbone of any business. If you can't deliver, on products or promises, you're not worth much. As a service industry provider for the last 15 years of my life, I know what underdelivering, can do to a ...
Hi Po Wasted Po,
We apologize for the printing issues you are having with our sneakers. As a reminder, we offer a 100% print guarantee so please submit a return request in ...
I wish I had paid more attention to the reviews here before I decided to work with this company. Worst customer service ever, cannot get a hold of anyone, have submitted multiple customer service requests for product quality issues with no response and no solution. While the print quality is good and the shipping seems to be timely, there are often product quality issues, including that the ...
Hi Pixibu-
We sincerely apologize for your frustrations and want to thank you for your quality products and printing. At Kin Custom, we strive to deliver on-demand ...
Worst customer Service. I've emailed this company multiple times about orders and fixing issues and they have yet to email back or respond even though they say they will respond with in 24 hours or next business day.
Hi Rich Black Bear-
Thank you for choosing Kin Custom for your print-on-demand and drop ship needs. We sincerely apologize for the delayed responses from our Customer ...
Good luck getting any technical or customer service from this company.
No Live Chat availability, No Email Response--Shopify can't even get in touch with them!
I would rate this negative stars if I could. I am usually not the type to write reviews and this is probably like the 3rd or 4th on I have written in my life. But I have to say it was bad. Awful. The quality of the sweatshirt is almost like synthetic t-shirt material, which was expected as it did say polyester. However, I am so disappointed with the printing. The quality of it is like fazed and ...
Hi Kale Kreations!
We are so sorry to hear about your sweatshirt and feel terrible you experienced this on your birthday! As your service provider, we want to make sure you ...
Not as it appears! Lost orders, they changed shipping without informing---you risk losing good customers and money losses. Save YOUR time. Unreliable and no resolve. I'm still waiting on an order paid in full and not received. AND NO ANSWERS. I removed them and had to file a claim to get my money back. Highly disappointed. They literally promise more than they delivered.
** I have a feeling that ...