High Quality Products
We craft with care & integrity. Our products are handmade to order with the highest quality, ethically sourced materials.
No Minimum Order
Reduce risk with no minimums on a variety of products, including all-over print shoes, bags & apparel.
Custom Branding Sets
Industry-leading custom branding for only $1.99, including 100% recycled packaging.
About Kin Custom
Media gallery
Support
- FAQ
- Developer website
- Privacy policy
- 6149715115
- info@kincustom.com
Pricing
Free to install
The merchant must cover the cost and shipping charges for items sold
Most recent reviews
PIXIBU
I wish I had paid more attention to the reviews here before I decided to work with this company. Worst customer service ever, cannot get a hold of anyone, have submitted multiple customer service requests for product quality issues with no response and no solution. While the print quality is good and the shipping seems to be timely, there are often product quality issues, including that the branding tags I pay extra for all fade after one wash and you can no longer see my logo, which is a HUGE problem. If I do not hear back from customer service within 3 days with the refunds that I requested as well as a solution to my issues, I will be pulling all of my designs and going back to my previous supplier, who, although they did not have as many products that I liked, at least offered good customer service. This is my livelihood, and I cannot work with a company that does not appreciate or respect that.
Developer reply
Hi Pixibu-
We sincerely apologize for your frustrations and want to thank you for your quality products and printing. At Kin Custom, we strive to deliver on-demand merchandise with timely shipping that best represent your brand. We apologize that our Customer Experience Inquiries are taking longer than expected to respond. We are working diligently to correct this for valued customers like yourself.
We stand behind all the merchandise printed for you. Printed, cut and handmade with upmost high quality and accuracy, we are your trusted resource for fulfilling your customers orders. That is why we offer a 100% print guarantee. Whether your merchandise has been damaged in transit, a design flaw was produced, we are committed to providing solutions and making it right for you.
Our in-house Customer Experience team is fully equipped to process your reprint requests quickly and efficiently, so you spend less time waiting, and more time making your customers happy.
In order to best work through your inquiry, we have sent you an email directly and will promptly resolve. Again, we cannot thank you enough for your business and we will make sure that our products best represent the brand you are trying to build.
-Kin Custom
Tropical Tundra
Dear Kin Custom - You are phenomenal at what you do and have opened up the door for my business! I respect and honor you for your accomplishments as an organization... The CUSTOM BRANDING SETS you offer for only $1.99 per order paired with the print quality is setting me up to be a DANGEROUSLY COMPETITIVE BRAND. I am VERY PLEASED and satisfied with your products, which is why I leave you with a 5 STARS!!! HOWEVER!! I am interested in establishing a relationship with someone at the company. So far, it has been NOT POSSIBLE to get ahold of someone. May I please request a call? I humbly wish to establish a business relationship with a director at your organization. It would mean a lot to me as I have intentions for a long-term and profitable relationship with you. Please email me when you have a chance to set up short 15-minute phone conversation. Respectfully, Connor Griggs - CEO of Tropical Tundra - www.tropicaltundra.com - support@tropicaltundra.com
Developer reply
Hi Conner!
We appreciate the review and congrats on growing your business, we like your style.
At Kin Custom, we pride ourselves on our quality, handmade-to-order merchandise, and our timely average 3-business day production. And, depending on the shipping method, we can get your designed merchandise to your customers quickly. We also are excited to offer all our customers use of our .csv import feature that efficiently allows for organized drop shipping and up to 45% discounts for every order placed!
We thrilled you love our custom branded packaging and that you are growing. We are glad our custom branding sets help you build a consistent brand.
We apologize on our delayed Customer Experience responses and are quickly working through all our inquiries. With this said, we are excited that you love our merchandise, and we love your loyalty. Please look out for an email, as we will be sending one today.
Again, we cannot thank you enough for your business and we are excited to see what you design next.
-Kin Custom
Rich Black Bear
Worst customer Service. I've emailed this company multiple times about orders and fixing issues and they have yet to email back or respond even though they say they will respond with in 24 hours or next business day.
Developer reply
Hi Rich Black Bear-
Thank you for choosing Kin Custom for your print-on-demand and drop ship needs. We sincerely apologize for the delayed responses from our Customer Experience Team as our goal is to quickly answer all customer inquiries. We pride ourselves on our average 3-business day production time and depending on the shipping method delivering your quality designed merchandise to your customers quickly.
With this said, we will be reaching out immediately today via email so that we can resolve any frustrations that you may have.
Again, we cannot thank you enough for using Kin Custom as your print-on-demand and drop ship supplier.
-Kin Custom