Kindly: Send Payment Reminder

Kindly: Send Payment Reminder

Pricing
From $9.99/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
4.9 (29)
Developer
ToastCode

Remind unpaid pending orders or draft orders via email or SMS to recover revenue. + Payment matching

No time to manually remind customers of unpaid orders? Let Kindly automatically send payment reminders to customers with unpaid orders or draft orders in line with payment due dates. Easily customize your email or SMS template, create a reminder plan, start the automation, and boom: you recover revenue on autopilot! Finally, check analytics to improve your recovery rate! *New* Payment matching (EU) - Connect your bank account and set unpaid orders to "paid" automatically when payment was made.

No time to manually remind customers of unpaid orders? Let Kindly automatically send payment reminders to customers with unpaid orders or draft orders in line with payment due dates. Easily customize your email or SMS template, create a reminder plan, start the automation, and boom: you recover revenue on autopilot! Finally, check analytics to improve your recovery rate! *New* Payment matching (EU) - Connect your bank account and set unpaid orders to "paid" automatically when payment was made. more
  • Kindly auto reminds customers of unpaid orders or draft orders via email or SMS.
  • Template editor: Shop-fitting and spam-safe email and SMS templates that convert
  • Auto-cancel remaining pending orders to unblock inventory & increase sales rate
  • Analytics: View recovered revenue, success rate, email and SMS metrics and more
  • Filter orders for recovery based on payment methods, order or customer tags.
Highlights
Use directly in Shopify admin

Languages

English, German, and Portuguese (Brazil)

Pricing

Starter plan

$9.99 / month

2% from each successfully recovered order

  • Email & SMS
  • Auto Payment matching
  • Multiple reminder plans
  • Auto-cancel
  • Analytics
  • In/exclude orders
  • Spam safety
  • Own domain
  • Live chat

21-day free trial

Kind

$24.99 / month

1.5% from each successfully recovered order

  • Email & SMS
  • Auto Payment matching
  • Multiple reminder plans
  • Auto-cancel
  • Analytics
  • In/exclude orders
  • Spam safety
  • Own domain
  • Live chat

21-day free trial

Kinder

$59.99 / month

0.75% from each successfully recovered order

  • Email & SMS
  • Auto Payment matching
  • Multiple reminder plans
  • Auto-cancel
  • Analytics
  • In/exclude orders
  • Spam safety
  • Own domain
  • Live chat

21-day free trial

More plans

$89.99 / month

Fixed commission available for Enterprise customers

  • 89.99$ and 0.75$ / successful recovery
  • 149.99$ and 0.50$ / successful recovery
  • 549.99$ and 0.10$ / successful recovery

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (29)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
October 14, 2024

The boss of this company is amazing.
Very helpful in many ways and very quick to respond as well.

He even had a personal meeting for optimizing the store after a year of use.

I will keep on using this app for my business!

iloinen
Japan
About 1 year using the app
April 4, 2024

Great! We have used a few draft order apps before, but this has so far been the most robust and detailed and easy to use. Plus they have support on tap.

Hopefully we can continue to work together!

France & Son
United States
8 months using the app
March 26, 2024

Excellent solution for companies that use draft baskets to send suggested orders to customers. Great customer support from Herbert.

ProtectaPet
United Kingdom
6 months using the app
January 17, 2024

Great app that has helped. Customer Service is fantastic and always willing to help.

Badass Patches
United States
Over 1 year using the app
January 25, 2024

Very helpful app. Was able to recover multiple sales with 5 minutes of work. Also, the support is fantastic. Raphael has gone above and beyond in helping me through the process.

DreamHug
United States
6 days using the app

Support

App support provided by Kindly: Send Payment Reminder.

Developer

ToastCode

Bärenlochweg 2, Sennwald, 9465, CH

Launched

August 24, 2020

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders

  • View customers

    Customer data

  • View products

    Inventory, products, or collections

  • Edit orders

    Assigned fulfillment, order fulfillments, merchant managed fulfillment, shipping information, draft orders, or all order details for the last 60 days

  • View other data

    Payment Terms

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