Kindly – Payment Reminder

Send email reminders to recover unpaid orders & draft orders.

Free plan available. 15-day free trial.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store

Send payment reminders via Email & recover unpaid (draft) orders

Key values section

Maximize revenue

Grows revenue by reminding customers of pending unpaid orders and draft orders. Great if you offer: Boleto, Bank Transfer, Oxxo, Konbini...

Save time: Auto mode

Automatically monitors orders, sends invoice reminder emails, updates the order status and cancels the order after specific time.

Easy to use & great support

Super easy to set up and use. Best recovery app for unpaid pending orders and draft orders. No developer needed. Need help? Chat with us.

App details

Kindly – Payment Reminder

Kindly – Payment Reminder

How Much Money Are You Leaving on the Table With Those Unpaid Orders Flying in Daily?

With all the other orders you have to fulfill, who got time to go after those unpaid orders? Well, that's where Kindly the payment reminder app comes in!

Recover Unpaid Pending Orders & Draft Orders to Maximize Revenue

  • Automatically send invoice reminders to customers with outstanding orders/draft orders to try to recover them
  • Auto-cancel unpaid orders/draft orders after a specified time to keep things in order and unblock inventory
  • Quick report: See how much revenue has already been recovered, how much revenue is currently trying to be recovered, the recovery rate and more

Benefits of Kindly

  • Increase revenue: Remind customers to pay for pending unpaid orders
  • Save time: Reminders are sent automatically without you having to take care of them
  • Higher sales rate: Unblock inventory by canceling orders automatically after an unsuccessful recovery
  • Save costs: Save on staffing costs by hiring Kindly for only a fraction of those expenses

When Kindly?

  • Super helpful if you are offering offline payment methods like Bank (Wire) Transfer, Boleto, OXXO, Mercado Pago, Konbini, Przelewy24 (P24), Paytm, Payoneer, etc.
  • Wholesale & direct sales: Increase the likelihood that customers will actually complete their draft orders with friendly and effective payment reminders
  • Overdue orders: In case you offer payments that are due later so result in pending orders
  • Use the app to remind customers to come and pick up their orders (local pickup)
  • Lower the minimum order amount and let Kindly go after them

How Does the App Work?

  1. The app finds all unpaid orders and draft orders not older than 1 month
  2. Customize email template & schedule
  3. Automatically sends payment reminders via email. Will stop when the order gets completed

Lean back & smile while watching unpaid orders getting recovered :)

Main features

Reminders, Scheduling, Template

  • Remind unpaid orders and draft orders (Auto or Manual Mode)
  • Respect payment deadlines: send reminders from payment due date
  • Auto-cancels orders after unsuccessful recovery try; Restocks products
  • Auto-deletes draft orders after unsuccessful recovery try. Cancels product reservation
  • Send cancelation email
  • Schedule up to 9 reminders in one recovery try
  • Schedule plan: Decide when to send reminders (days, hours, or immediately)
  • Easily create payment reminder emails with our template editor (no coding)
  • Use variables to make your email feel more personal (name, email, etc.)
  • HTML editor
  • Use your own email address to send reminders

Dashboard, Reports

  • Monitor recovered revenue & orders
  • Have a clear overview of your unpaid orders and draft orders
  • Manually stop specific recoveries

Launch date

Kindly – Payment Reminder

Kindly – Payment Reminder

How Much Money Are You Leaving on the Table With Those Unpaid Orders Flying in Daily?

With all the other orders you have to fulfill, who got time to go after those unpaid orders? Well, that's where Kindly the payment reminder app comes in!

Recover Unpaid Pending Orders & Draft Orders to Maximize Revenue

  • Automatically send invoice reminders to customers with outstanding orders/draft orders to try to recover them
  • Auto-cancel unpaid orders/draft orders after a specified time to keep things in order and unblock inventory
  • Quick report: See how much revenue has already been recovered, how much revenue is currently trying to be recovered, the recovery rate and more

Benefits of Kindly

  • Increase revenue: Remind customers to pay for pending unpaid orders
  • Save time: Reminders are sent automatically without you having to take care of them
  • Higher sales rate: Unblock inventory by canceling orders automatically after an unsuccessful recovery
  • Save costs: Save on staffing costs by hiring Kindly for only a fraction of those expenses

When Kindly?

  • Super helpful if you are offering offline payment methods like Bank (Wire) Transfer, Boleto, OXXO, Mercado Pago, Konbini, Przelewy24 (P24), Paytm, Payoneer, etc.
  • Wholesale & direct sales: Increase the likelihood that customers will actually complete their draft orders with friendly and effective payment reminders
  • Overdue orders: In case you offer payments that are due later so result in pending orders
  • Use the app to remind customers to come and pick up their orders (local pickup)
  • Lower the minimum order amount and let Kindly go after them

How Does the App Work?

  1. The app finds all unpaid orders and draft orders not older than 1 month
  2. Customize email template & schedule
  3. Automatically sends payment reminders via email. Will stop when the order gets completed

Lean back & smile while watching unpaid orders getting recovered :)

Main features

Reminders, Scheduling, Template

  • Remind unpaid orders and draft orders (Auto or Manual Mode)
  • Respect payment deadlines: send reminders from payment due date
  • Auto-cancels orders after unsuccessful recovery try; Restocks products
  • Auto-deletes draft orders after unsuccessful recovery try. Cancels product reservation
  • Send cancelation email
  • Schedule up to 9 reminders in one recovery try
  • Schedule plan: Decide when to send reminders (days, hours, or immediately)
  • Easily create payment reminder emails with our template editor (no coding)
  • Use variables to make your email feel more personal (name, email, etc.)
  • HTML editor
  • Use your own email address to send reminders

Dashboard, Reports

  • Monitor recovered revenue & orders
  • Have a clear overview of your unpaid orders and draft orders
  • Manually stop specific recoveries

Launch date

Pricing 15-day free trial

Kind

Free

  • 3 (draft) orders
  • Custom email & schedule
  • Auto-cancel unpaid orders
  • Send from the due date
  • Template editor
  • Chat & email support

Kinder

$15.99/month

  • Unlimited (draft) orders
  • Custom email & schedule
  • Auto-cancel unpaid orders
  • Send from the due date
  • Template editor
  • Chat & email support

Kindness Pro

$39.99/month

  • Unlimited (draft) orders
  • Chat & email support
  • All of the “Kinder” Plan
  • + Spam Safety
  • + Schedule up to 9 reminders in one cycle

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Randa And The Gang

    Location Germany
    Time spent using app About 5 hours

    Ich hatte einige Fragen zur Nutzung der App und mir wurde mit viel Geduld alles erklärt und super geholfen! Mega Support! Dankeschön

  • Maverick Office Supplies

    Location United States
    Time spent using app 2 months

    I've used this app only for a few days, but I can tell you it's paid for itself 30x already. This makes it easy to auto send past due reminders to encourage buyers to pay their invoice. The staff is great and fast at responding to questions, and helping set up the DNS settings. Like I said, this app is a no brainer if your business issues invoices.

  • PARACHUTE BROOKLYN

    Location United States
    Time spent using app About 20 hours

    This app has helped so much with managing payments for my small business. Support is very quick to respond as well.

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