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EDIT: After my review, the developer contacted me and solved the problem very quick. So as promised, I've changed my review to 5 stars.
I really like this app, but I do have a problem with the position of the app on my product page and I can't seem to figure out how to change it. I've tried to contact the makers of the app several times now for the last few weeks, but I never got any reply or help. I want my store to go live in January and it really bothers me I can't get in contact with them, so I hope this review helps me to finally receive an answer. If they solve my problem, I'd be happy to change my rating, cause I really like this app in general, but it shouldn't be that hard to receive a reply after filling in the contact form for several times.
Hi
Sorry, I checked my previous emails and found that all replies were bounced.
This is our mistake.
This may be related to our email address. I changed my email address to reply you.
I checked the theme you mentioned and the apply option is in the right place when there is no variation and there is no description as you said. The apply option is above the add to cart button.
If there is a problem, please send me the full name of the problematic theme, and send me the problematic product link and related screenshots.
Best wishes
King app
We’ve been using the King Product Option and Variants app for our Shopify store, and it’s been an absolute game-changer! This app makes it incredibly easy to create and manage custom product options, which is essential for offering a personalized shopping experience to our customers.
What we love most:
User-Friendly Interface: Setting up options and variants is intuitive and straightforward. Even without technical knowledge, you can easily customize your products.
Versatility: The app supports a wide range of product options like text fields, dropdowns, checkboxes, and even image uploads, allowing us to cater to diverse customer needs.
Performance: It integrates seamlessly with our store, without slowing down our site’s performance.
Customer Support: The support team is amazing—quick to respond and always ready to assist with any issues or customizations we’ve needed.
Overall, King Product Option and Variants has exceeded our expectations and made managing our store’s products a breeze. Highly recommended for any Shopify store owner looking to offer customized products or flexible options! ✨
awesome app, a must have for different product options.
Support is very helpfull and fast responding, even with the time difference.
thank you for the app
Really love this app, and have installed it on quite a few sites now for clients, it's my number 1 recommended app for personalisation. It has so many features and the help team are really quick to respond & make any changes you need.
Brilliant. So uick to respond to my query and get it going on my website properly again. Awesome work team.
Their work is always very fast and correct!
On top of that, immediate job makes to solve our problem soon.
All staff is so friendly and helpful.
Thanks always for your great support!!
Free, intuitive and excellent customer support.
This plugin is really helpful. It is very user-friendly for customized products. It can provide drop-down options and allow customers to upload pictures. Another product of theirs is also very easy to use. It can have different options to set the price increase function, which is very suitable for the plugin needs of our customized store.
The only variant app available that fulfils all my needs and customer service has been absolutely awesome.
Definitely recommend
We've been using the app on two websites for a while and it is amazing!
Customer service is the best I've ever seen and they instantly replied to emails, even on Sundays!
Thank you so much!!!