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I am pretty sure the app is leaking customer data as for a variant field app there should be no requirement of order data and customer details. Our customers got a scam call impersonating our store on the order having the product we used this app for. This is pure data breach and should be removed asap.
Thank you for sharing your concern, and we are very sorry to hear about the situation you experienced.
We want to clarify that our app does not request, access, or store any customer or order data. You can verify this directly in your Shopify admin under App permissions — our app simply does not have the permissions required to view customer details, order data, or any sensitive store information.
If you still have doubts, we strongly encourage you to contact Shopify Support. They can fully investigate and confirm that:
Our app has no permission to access customer information,
All API calls made by our app are visible and traceable,
There is no possibility for our app to obtain or leak customer data, based on the permissions we have.
For your store’s security, we also kindly suggest reviewing other installed apps or custom integrations that do have access to customer or order data. Since our app does not have these permissions, it cannot be the source of the issue.
We truly value your trust and want to help you ensure your store remains safe. If you have any questions or need assistance, please feel free to contact us anytime.
If I could leave 0 stars I would. The customer service was awful, unhelpful, and rude. After being very clear over email with what the problem they continued to tell me there was no issue and be dismissive. Multiple attempts to explain the issue and to pose our questions in various ways resulted in the same unhelpful, circular responses. Never answered any of my questions. It is well worth the money to go with ANY OTHER APP.
Great working app, don’t work for my newest theme. Was fixed and update for use within an hour!
Amazing customer service :)
Thanks again!
Had a slight problem with the text boxes not working when I upgraded my website over the weekend, quick email to King and within hours it's fixed. Thank you
Their customer service is stellar I reached out to them late last night via email because I needed help with uploading pictures to my website and giving customers and variant options and they fixed my problem promptly and I woke up this morning to a kind email I would recommend them 1,000%. Thank you and I appreciate you.
Super Support!! Solved my issue in a timely and precise manner. Pleasant to deal with. Look forward to continued use of the app.
Excelente resolución de problemas y de las mejores apps para Shopify. Qué alegría que sea completamente gratuita y se adapte a todas las necesidades de un vendedor. Por más desarrolladores como ustedes. FELICIDADES!
I had a problem following a change of theme.
It was solved immediately.
Truly incredible!
Thank you from the bottom of my heart.
It's not the first time I've contacted them and they've always been as professional as ever.
Une équipe sérieuse , présente et qui à réussi à résoudre tout mes problèmes rapidement. Bravo et merci beaucoup
it's ok, but I am trying to submit a help request through the contact form on the app, but it just keep thinking and will not send.
The king variant App seems to affect how my other variants display.
The products that use King variant app variant for chain length, the colour will only appear as a drop down. but for all my products that don't have a variant using this app, they appear as buttons, which is how I want them all to appear. Hoping this can be fixed. Writing here as I have been waiting for 30 minutes to submit a contact us request through the app, but ti won't go through.