Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add custom options to product pages, particularly beneficial for stores with numerous variants and customizable products. They commend the unique pricing per variant and conditional logic feature. The customer service is praised for its quick and effective problem-solving. The app is free, compatible with various themes and apps, and is noted for improving conversion rates and enhancing the customer shopping experience. Merchants recommend it for its ease of use, setup, and seamless integration with store theming.

November 19, 2021

Making my other app on my store bug. No way to fix that. Support can't help. I wouldn't recommand this app at all.

Wanimalz
France
18 days using the app
Best replied November 19, 2021

We are really frustrated. After receiving your email, we responded to you within 2 minutes.
Just as we were editing the content of the email, we received your comment. We were really frustrated at the time. 😭
Conflict between two apps is a very common problem.
In time you use other product options app, there is a high probability that this problem will also exist.
We are really frustrated, and your comments made our entire team very disappointed.

June 10, 2022

This app didn’t work for me. Definitely not mobile friendly. I’m not sure how this was rated so well.

eressentials
United States
1 day using the app
Best replied June 10, 2022

Hi,

We noticed that you didn't add any data, did you forget to click "save"?

Best wishes!

King app

January 27, 2022

Not the best app, once you install this app you will lost your "buy it now" button. What is the point of it then... I think the app needs some more work, my theme now is mess up....

DuruNaru
United States
About 10 hours using the app
Best replied January 27, 2022

The app has been optimized for this problem and is now compatible with 90% of the themes.
The remaining incompatible themes we can solve this problem by manual compatibility

June 29, 2022

Very complicated to use, and there is no installation guide. I am very disappointed. Also, there is no customer support exist.

Christmas Ornament Design
United States
About 2 hours using the app
Best replied June 29, 2022

This is a malicious review from a competitor. Our app homepage has FAQs and how-to videos, and our customer support is also very fast and helpful.

December 4, 2022

No Price options?!?! It's just about the most basic and important part of setting up product options.

KATZ Farm
United States
31 minutes using the app
October 4, 2022

Misleading product demo. You can't add prices to options unless you buy a paid app. This is a scam, if you choose to install it they will request extra permission to access your customer data.

Crucial Tracking
Australia
30 minutes using the app
November 29, 2022

Total waste of time. When you add a price increase to the variant it asks you to install another app so this app is just a trojan horse to make you install another paid app. rejected.

za-vi-shop
Italy
26 minutes using the app
August 6, 2022

Complicated app. After installing app it doesn't show variants on home page. this isn't a good app for someone that's not familiar with adding variants

Fashion Alibi
United States
26 minutes using the app
Best replied August 6, 2022

First of all, I am very sorry for the inconvenience caused to you.
You uninstalled the app after only 20 minutes of installation and left this review, we think you may not know our app well.
When encountering a problem, we prefer to contact us by email, rather than leaving a comment like this to get our attention. This is frustrating for everyone on our team. Support from our team is very prompt.

We did not see the product on this merchant's homepage, so the authenticity of this review is open to question

June 22, 2022

Bait and switch. Need to have a price changed variant? Well, then you can pay for it! The option is there in the free app, but if you want to use it you can't without upgrading. Misleading and deceptive.

WhimsyWinkles
United States
8 minutes using the app
Best replied June 22, 2022

Hi,

I'm very sorry for the inconvenience.

Our team offers two product option apps. One is free (can meet the needs of 90% of the stores), and the other is paid (provides more and richer functions).

The value of free apps: Provide free high-quality apps to the majority of shopify stores, especially those just starting out, to save them unnecessary expenses and ensure that they can operate their stores at the lowest cost.

The value of paid apps: apps that offer near-perfect product options for stores with higher demand. This part of the income is the most basic fund to ensure the normal operation of our team. This is also very important, and I hope that friends here can understand us.

For the fraud you mentioned, there is no such thing. If there is fraud, then our team's app will not be able to continue to be sold in the shopify app store.

We are truly disappointed by the review you gave us! ! !

Best wishes!

King app