Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add custom options to product pages, particularly beneficial for stores with numerous variants and customizable products. They commend the unique pricing per variant and conditional logic feature. The customer service is praised for its quick and effective problem-solving. The app is free, compatible with various themes and apps, and is noted for improving conversion rates and enhancing the customer shopping experience. Merchants recommend it for its ease of use, setup, and seamless integration with store theming.

August 29, 2023

It really is a good app, but I knocked off a star for two reasons:

First, the dearth of documentation. The FAQ link goes to a table of contents, but all of the links (to faq.ymq.cool) appear to be dead, and have been since I installed the app.

Second, there is no visual indication of when a variant is sold out. Yes, you still see Shopify's "Sold Out," but the swatch looks like all the others. There are settings that let you load an image (via URL) and change the border for disabled variants, but they don't function. While this may sound like a minor issue, I know I find it frustrating to have to click a button before I can see if something is in stock—I want to know at a glance—and I'm concerned that my customers will feel the same way.

This message is both a review, and, since none of this is documented, a warning to those who may be trying to get the function to work that it's not you: It's a problem with the app.

That said, I know from reading other reviews and responses that this is a two-man operation and that they're creating and supporting numerous apps. This Product Options app adds a GREAT DEAL of functionality that Shopify does not natively, and it's clear that they have tweaked and added additional features based on customer input. I don't like to slam the creators who allow us to do things that Shopify does not—particularly for free!—and that is not my intention here, but I wasted a lot of time trying to figure out what I was doing wrong when, in fact, I wasn't. Hopefully this will save someone else that time.

Repurposed
United States
12 months using the app
May 25, 2023

Everything works well very happy with the overall outcome. However, it does not seem to have a block-out delivery date function. There is no way to get in contact with the support team for help.

Deluca's Florist
Australia
7 months using the app
Best replied May 25, 2023

Hi,

What is the "block-out delivery date function" you mentioned.
Can you describe your needs specifically?

You can use the email address below to contact us
best-option@foxmail.com

Looking forward to your reply

Best wishes

King app

May 2, 2023

The app seems great - I am looking forward to using with advertising on the bottom of the screen.

M4 Sports
United States
9 minutes using the app
Best replied May 2, 2023

Hi,

We are so glad you chose our free app. Our app provides very powerful and rich functions.

In addition, there are no advertising in our app.

best wishes!

King app

Edited October 8, 2021

Updated review: They quickly fixed the problem. User error I'm told. I didn't enter a code for a change in theme.

Cutting Edge Lazer
United States
6 months using the app
Best replied October 8, 2021

Good morning,
Sorry for the inconvenience, we checked your store and there is no app initialization code in your theme. This is a problem caused by you not initializing the new theme.
We have helped you initialize the new theme, the problem has been solved, and everything is working fine.
If you need to change the theme again, you need to click on the left navigation "Installation" in the app background to initialize the new theme before it can be used normally.

September 22, 2022

ITS good, i just wish i can apply the options to all the products at the same time. But its amazing anyway i like it......

Danciela
Mexico
5 months using the app
Best replied September 22, 2022

Hi

We are adding this feature and it is expected to go live within 1 week

best wishes

King app

March 1, 2022

Helped make the shopping experience better with the use of buttons and swatches that shopify doesn't do

PHYSIE SHOP
Australia
4 months using the app
Best replied March 1, 2022

Hi,

Our 2-person team is dedicated to providing quality apps and excellent customer support to shopify sellers.

You left us a 4 star review, do you have any suggestions for areas that need improvement in our app?

We have sent you an email, if you have any questions, you can contact us through this email.

Best wishes!

King app

Edited March 3, 2022

I love this app. The only downfall is that it does not integrate with add on pricing and the sister app to add it was a mess with using discount codes and did not work properly so I uninstalled it. Otherwise, all is great.

Little Lovies Closet
Canada
3 months using the app
March 2, 2022

Easy to use. Works properly. Bulk Template and Conditions could be a little more user friendly, but works as designed. Great for a free app.

Pickled Grits
United States
3 months using the app
Best replied March 2, 2022

Our 2-person team is dedicated to providing quality apps and excellent customer support to shopify sellers.

You left us a 4 star review, do you have any suggestions for areas that need improvement in our app?

We have sent you an email, if you have any questions, you can contact us through this email.

December 29, 2021

I like very much the job it does. It has made the variant options so much easier for my customers, and for me when I receive their order. Setting it up is kind of confusing. There is no clear path to doing the set up. Every time I have to fumble around to remember where to go too change and edit.

nwfudge
United States
2 months using the app
March 24, 2022

It's so intuitive and clear. I love the number of options provided and how everything is customisable. Best of all, it's free! Even the price add-on function (which is paid) is very reasonably priced. Minus one star because there were some products where the options had glitches and customers were unable to select the options they wanted. But I managed to resolve it, so overall it's still fine.

Little Lalang
Singapore
2 months using the app