Powerful new features, services and plugins for your Shopify store
Kit

Kit

Developed by Kit CRM

687 reviews
Get
Price: Free More info
  • Drive more sales with your own marketing employee
  • Easily set up Facebook ads, including dynamic retargeting ads
  • Run Instagram ads that deliver a profit on your ad spend

New Kit Skill: Facebook Dynamic Ads



  • Create dynamic retargeting ads that remind customers about your products

  • Dynamically promote relevant products, with personalized content

  • Using dynamic ads can increase your return on ad spend



When you're ready, put Kit to work—free.



    Kit is an official Facebook Marketing Partner for small business. Exclusive to Shopify store owners, Kit helps you manage your Instagram and Facebook ads, email marketing, and social posts to drive sales and grow your business—all free.

    When you’ve got Kit on your team, you’ll have more time to focus on the work you love.




Here's what Kit can do for you:



  • Set up Facebook dynamic ads, to retarget visiting customers

  • Create Facebook and Instagram ads that deliver sales

  • Post Facebook updates to drive customer engagement

  • Send personalized 'thank you' emails to generate repeat purchases

  • Create and promote discount codes to acquire and retain customers

  • Promote new or back-in-stock products to customers

  • Generate quick reports to provide insights on sales performance

Kit Skills can help with even more by integrating with other apps:


When you connect Kit to compatible apps, Kit will have the power to complete marketing tasks using these apps.



  • Product Discount by Bold Apps —Create discounts, and flash sales to move inventory

  • SEO Manager by venntov—Appear more when customers search on Google

  • Kit Karts by ShopPad—Increase sales by ensuring customers return to purchase items

  • Modalyst—Source and add new inventory to your store with one click

  • Shyp—Save time and money on packaging and shipping

  • OrderlyEmails—Customize your store notification emails

  • Retail Ready Photos by Pixc—Get professional photo editing for your product images

  • Retargeting by Shoelace—Follow customers with relevant ads that feature your products

  • Holiday Promotions by Justuno—Optimizes sales conversions with holiday promotions

  • Customer Reviews by Yotpo—Use customer reviews to help drive more sales

  • Automatic Invoices by Sufio—Send invoices automatically to customers


Learn more at kitcrm.com/apps.



Free first-class customer support:


Kit’s Customer Success team is available to help you get the most out of Kit and achieve meaningful growth for your business.


Connect with a member of Kit’s support team anytime; via phone, email, or live chat.



International store owners


Kit primarily uses Facebook Messenger and SMS text messaging to communicate with you. Kit can text message with customers in 17 countries.


If your country is not on the list, you can use Telegram (a free messaging app) to talk to Kit from anywhere in the world.




  • Learn how Kit helped Noli Yoga achieve it's revenue goals.

  • Working with Kit, Noli Yoga went from $0 to $150K in monthly sales.

  • Kit delivered 220% return on ads spend, running 150+ ads for Noli Yoga.



  • Everyone’s talking about Kit:


    Kit reviews

    687 reviews
    1. 5 stars (517 reviews)
    2. 4 stars (50 reviews)
    3. 3 stars (36 reviews)
    4. 2 stars (25 reviews)
    5. 1 star (59 reviews)

    I really wanted to like Kit but it's not an efficient app. This is especially true if you're concerned with your branding. Here are my complaints:

    1. The Facebook posts and email messages are so generic and you can't adjust them. I let Kit post to FB once. It was a spiritual candle and the text on the post said "It doesn't get any better this!" I was so embarrassed. And then the emails: 'Our Latest and Greatest' does not match my brand whatsoever. I honestly can't figure out why you can't adjust the settings to make them actually match your store.
    2. I've never had a Kit FB ad actually convert.
    3. When I first got Kit and connected it to FB, my business page was moved into FB page manager and I could no longer access it from my personal account. Considering I'm the only person in my business, it kind of makes FB worthless if I have to sign into a whole other platform just to make a post. So I removed it from page manager and now it's back on my personal page.
    4. I've set up my email templates and reply to address three times already, but every time I go into Kit settings I have to do it all over again.
    5. I let Kit send an email yesterday, except it never got sent. I know this because I have two personal emails on my list and got nothing. I tried to resend when nothing happened, and Kit wouldn't do it because it said an email was already sent!

    I really wish this worked better, especially since it is a free app. But good grief, I'm afraid of letting this robot handle anything in my business.

    posted

    This app started out good and then it started to go down hill quickly. It suddenly removed my page from my facebook. It put all my admin access into business manager and the only way i could post anything on the page was on a desktop instead of my mobile. After about a week of using KIT with paid ads, it suddenly said i needed to add a payment method?!?! This started when i wanted to post to Instagram, till now i have not been able to post ads to Instagram with KIT. Now when i tey to post an ad via business manager it won't recognize that my business page is attached to my personal as an admin. Now i am worried if i uninstall this app that i won't have access to my business page anymore. How can i undo this?!?

    posted

    Kit is a bit of a nuisance to be honest. I like the Facebook posts they make but the constant text messages is a real paid. I've stopped the messages, but once you want Kit to post on your Facebook you have to sign up again. I've had to put it on do not disturb

    posted

    While its supposed to be free, it says free trial on this page. and I haven't really started using Kit and it emails me saying "We made $10!" We? $10? no $9.74 or something, so its not even accurate on purpose, and that item was listed before kit came onboard. It rounds the money up to $10. I do not find this helpful at all. And having some issues with store and ali and right now kit is just a pain.
    And it has never asked me to do anything. I gave to stars because I hope it is free and actually maybe helpful.

    posted

    I never installed this app because I felt like I'd waste money paying this every month without a positive ROI, but since it's free now I decided to try it; even after reading the mixed reviews.

    I don't think Kit works for every store. It seems to do good with popular or common niches, but not with the not-so popular or uncommon niches, not so much. My niche is natural hair and apparel, and there wasn't an option even close to that besides clothing.

    All these reviews that say this app is great and did wonders for their store, I wonder how many times they altered an ad after Kit made it or if they let it be and was successful. I just wanted to see how the ad looks but didn't want to pay $25 for it. So I had to go into the ad to lower the ad budget. There should be more budget options than just increments of $25 with $25 being the minimum.

    I knew I had to go alter the ad and I'm glad I did. It was going to target males, and the keywords that Kit added don't have anything to do with my store. I don't sell blouses or dresses so I don't understand how those keywords were suggested. It would have sent that ad to all the wrong people. I could be wrong since I've only tried one ad but I don't believe that Kit learns your store so it can make better ads with more relevant keywords in the future.

    Kit should have more options for ad text as well. The best one is "You can't go wrong with any of these.", So I'd still have to come up with attractive captions.

    One of the reasons Kit was created was to give business owners more time to focus on other things than the marketing side of their store, but if you have to go into every ad Kit makes to edit it to how it should be, then it's not saving you that much time.

    Besides that, I think Kit helps stores who have a decent ad budget more than anything. I'm still in college so my ad budget is lower than most business owners, but I'll try it again when I can spend more to see if it makes a difference.

    posted

    Kit has its ups and downs,

    Some things are just frustratingly stupid like I can't change the logo on my emails because they're taking it off my facebook photo but it doesn't blend into the email as it creates a contrasting background.

    It also doesn't think I've connected Instagram to my facebook business manager but I have. It gives me a number to connect that is already connected and won't detect it.

    Otherwise, it nice to have reports just an SMS away, quite effective but pretty much the same as the Shopify app.

    So much potent but I can see why they've made it free, I wouldn't pay for it.

    posted

    The numbers just don't add up with this app. First, Kit will bring you traffic almost instantaneously, BEFORE the ad is even approved by Facebook, which I thought was strange. To further test this theory, I created an ad just a few minutes ago. Less than a minute after approving the ad, I had 11 new visitors show up in my shopify admin panel - but the ad hadn't been approved yet - Facebook said "in review".

    Furthermore, on google analytics, 97% of the traffic spent less than 1 second on the ad, with a 97% bounce rate. When I do ads myself, my bounce rate is around 50%, and my conversion rate is sometimes as high as 13%.

    Second, the traffic is very generic - there is no way to target the traffic. Finally, almost all of the traffic from Kit comes from the same location: Menlo Park, CA.

    Had to stop using Kit, as I just don't trust this app.

    posted

    Hi,

    It's targeting is very generic. While it does bring clients to your site/store its reach is very general. If your goal is to bring traffic, then this is the platform for you.

    posted

    Can get really expensive fast if your not careful. Ads are generic in nature and I have to say no to ads often.

    posted

    It seems like a great app, however as we sell alcohol on our website at www.swiftdrinks.com.au their are issues with Kit communicating with Facebook around advertising. Facebook are welcoming of our adverts but Kit doesn't allow us control the audience we want to target or the Country so this causes our ads to be blocked. This same confusion happens on emails, our logo cannot be displayed on Kit emails, it displays an image of a Question mark in it's place, so we have to do without the emails. Hopefully this is changed in future.

    posted
    Get
    Free

    — Kit is free.
    — Costs associated to Kit Skills powered by paid apps are extra.
    — Costs associated to running Facebook and Instagram ads are extra.

    Support & Sales

    Kit CRM
    help.shopify.com/manual/kit

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