Kite Discount, Free Gift, BOGO

its really effective app for sells conversion, as its increase you cart value and help to maintain good ACOS. we are from India and we are using it from last three years and it worked great for us. Best part they always update it with new features continuously with the market trend

I recently implemented the BOGO offer across all four of our Shopify stores, and I cannot speak highly enough about the support I received from Janet.

From the start, Janet was incredibly helpful in fixing CSS issues for the widget that appeared differently across each of our stores. Setting up promotional offers across multiple stores can be challenging due to varying themes and custom code, but Janet handled everything with remarkable expertise and patience.

While Janet's support made the setup process smooth, I do have some suggestions for the product managers to enhance the app's functionality. The widget customisation options could benefit from more personalisation features, particularly in terms of:

Product Page Display Options - More granular control over widget placement, styling, and conditional display rules on individual product pages

Side Cart Integration - Enhanced customisation options for how the BOGO offers appear in the side cart drawer, including positioning, design elements, and messaging flexibility.

We have been using Kite Discount and Free Gift on our Shopify store and it has been a great addition to our conversion strategy. The app is easy to set up and offers flexible discount and free gift options that help improve AOV and overall conversions.

What really stands out is their support team. They respond quickly to our queries and provide clear solutions whenever needed, which is extremely helpful while running live campaigns.

Overall a reliable app with strong features and excellent support. Highly recommended for stores looking to boost conversions.

This app makes offering freebies, special offers, and discounts a breeze. It has been a great way for our store to easily create promotions for various reasons. The support team - especially Janet & Divya - is also always available to connect and help us with any questions we have when setting up campaigns.

Great customer service and for the number of features it is a reasonable price. Also, you can adjust the Free Shipping progress bar according to specific products in your cart, and not just any products in total for free shipping, which is great!

This app makes discounts so easy and their support is excellent. We have been using it for about a year now and love the flexibility and ease of use. We work with a lot of different promotions and this handles everything.

Still in the early stages of use on our website, but we can say the following:
1. The app has nice features.
2. We had some issues with the cart updating correctly. We contacted support, and even though it took a few days, they fixed it on their side.
3. Support has been very good and fast.

The last issues we noticed were:
1. There is a limit to the number of discounts that can be created. There are workarounds, and this limitation could be related to performance. It is also mentioned that you can contact support regarding this maybe they can lift the "restriction".
2. Updating the cart (removing items in particular) feels just a bit slower than ideal. Take note that we are talking about a very small delay in user experience, but it is something we noticed and could be very much related to our theme and the way we customized it. You also notice it only if you keep messing with it, which we were since we were testing it a lot.

Long story short, we really recommend the app. The features and support are very good, and the price is also very good compared to alternatives.

Great timely support and the app has worked well for us through 2 x sale periods now.We use the free gift with purchase promotion. Highly recommend this app, it looks great on our website.

Excellent Support from Shri

Shri was incredibly helpful in assisting us with Kite Discount App support. He resolved an issue with the placement of both the free gift widget and the progress goal widget, and was extremely thorough in ensuring everything functioned correctly across all themes and product detail pages.

Our site has complex custom coding and over 23 SKUs, and Shri took the time to test and validate each scenario to make sure the widgets displayed and behaved properly everywhere. His attention to detail, patience, and clear communication made the entire process smooth and stress-free.

Truly appreciate his dedication and expertise — outstanding support!

This app has been useful for our tiered Black Friday promotion as well as for several free gift promotions. The technical support has also been helpful and effective when needed.