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We've been using this app on multiple sites for many years and have found it to be buggy from time to time. Recently this has caused issues with the operation of our sites. Bugs happen from time to time, we understand that. However, the extremely disappointing and frustrating thing is the lack of assistance and communication from the app developers. We've had an open ticket for over 6 weeks that has not been resolved and now that ticket has been removed from the chat. Overall a very frustrating experience, still with no solution. Based on our recent experience, we cannot recommend this app.
Great features and great support overall, I've had some tech complications with another app that was causing Kiwi not to work properly and the Kiwi support team fixed it amazingly and smoothly
Thank you so much for your thoughtful feedback! 💚 We’re really glad our team could step in and get things running smoothly again. It’s great to hear that you’re enjoying Kiwi’s features — we’re always here if you need a hand in the future!
Great experience and product.
I had an issue relocating the size chart link within several product pages that used a customization field.
I reached out to Kiwi's customer service and they resolved it within an hour.
That's amazing customer service!
Thank you so much for the detailed review!
We’re really happy to hear that everything was resolved quickly and that our team could help get the size chart placement sorted across your product pages. Providing fast and reliable support is something we truly care about, so this means a lot to us.
If you ever need anything else, we’re just a message away!
Ich hatte Probleme damit, das die Größentabelle nicht im Shop angezeigt wurden ist. Der Support hat sich sehr viel Mühe gemacht, sodass das Problem behoben wurden ist. Ich bin sehr dankbar dafür. Bin sehr zufriedene mit dem Kundenservice. Vielen vielen Dank!
Vielen Dank für Ihr tolles Feedback! 💛 Es freut uns sehr zu hören, dass unser Support-Team Ihnen helfen konnte und das Problem behoben wurde. Wir schätzen Ihre freundlichen Worte und freuen uns, dass Sie mit unserem Kundenservice zufrieden sind!
Extremely user-friendly, offering plenty of options — perfect even for sporting goods. Size charts can now be created effortlessly as a quick add-on.
Thank you for the wonderful feedback! 🙌 We’re thrilled to hear Kiwi is making it easy for you to create size charts — especially for sporting goods! It’s great to know the flexibility of the app is helping your store run smoother.
Kiwi Size Chart has been a game changer for my store. It’s clean, super easy to set up, and helps customers pick the right size with zero confusion. The support team is amazing, Markson especially went above and beyond to help. Highly recommended!
That’s fantastic to hear — thank you so much for the wonderful feedback! 💪 We’re thrilled that Kiwi Size Chart has made such a difference for your store, and we’ll be sure to share your kind words with Markson. We really appreciate your support and recommendation!
Joseph was excellent to work with. He was responsive, knowledgeable and resolved the issue efficiently. The size chart is now working perfectly. I really appreciated his support!!! Great experience overall.
12/17/25 - Also, shout-out-to Joseph for promptly confirming my annual billing of $67.10 will be implemented after my 14-day trial. Thank you for the quick and clear support. Much appreciated!!
Thank you so much for the wonderful feedback! 🙌
We’re really glad to hear Joseph was able to help you quickly and get the size chart working exactly as expected. He’ll appreciate the shout-out!
We’re also happy we could clarify your annual billing details promptly. Clear and transparent support is something we really value. Thanks again for taking the time to share your experience, and don’t hesitate to reach out if you need anything else!
Easy to set up and has helped our conversion rate by giving customers a simple yet informative interface which includes the ability to switch between inches and cm.
Thank you for the wonderful feedback! 🌟
We’re glad to hear the setup was smooth and that the size chart — especially the inches/cm toggle — is helping improve your conversion rate. That’s exactly what we built it for!
If you ever need help customizing anything further or have ideas for new features, our team is always here to support you
reliable for all products and quick support , best sizing app hands down
I couldn't work out how to move the Kiwi size chart on my product page, so I emailed support to ask for help & within a few minutes Markson from the support team had very kindly made the change for me.
Kiwi is a great product anyway, but this level of support makes it an absolute must for my business.
UPDATE: I've recently added another App to my product page & this had the effect of over-riding my Kiwi settings. Within a few minutes of telling Markson about the problem he'd fixed it. FANTASTIC service as always.
Hi Cool Teds and team!
Thanks for the amazing feedback! We're glad our app is working well for your business, and it's great to hear Markson was able to jump in and help so quickly. We're always here to make things easier for you!