Rezensionen (1.482)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 7 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
Bearbeitet am 19. August 2019

This app is a godsend in a world where people buy their clothes online and need help choosing the correct size. The support is great and the app has a lot of useful features to help customize the look & feel of your products & store.

The Cool Dude Shop
Sonderverwaltungsregion Hongkong
4 tage mit der App
10. September 2018

So, we were using another app for sizing charts, and it was okay...until we saw what this one could do. For the app we were using before, we had to code the actual chart, but not with Kiwi! we luv how simple and easy it is to use and duplicate charts. you can see how we use it on our site at islk.com.
Tomas

ISLK
Vereinigte Staaten
4 tage mit der App
9. September 2019

Lovely nifty little app does exactly as need and excellent customer support. I had an issue with fractions and support went and found a roundabout solution for me

Campbell's of Ardara
Irland
4 tage mit der App
9. März 2021

I tried all apps about size charts and this one is definitly the best one :) really good services and team

UniversDentelle
Frankreich
4 tage mit der App
4. Dezember 2019

Wow, this app is so absolutely on the mark when it comes to solving the size guide problem. It is quick to setup and easy to use and integrates just perfectly. There are different levels of capability but just the entry level Free Plan gives a great intro to this product. Thx, Graham

Shop Online For Him
Neuseeland
4 tage mit der App
Bearbeitet am 24. Mai 2020

Love this app! Perfect support and perfect app for my clients! The help was so useful with a customization in my store, thank you!!

Fittify
Spanien
4 tage mit der App
Bearbeitet am 6. Juli 2022

Why did your size chart suddenly explode?I paid specifically to use your features for you.HOLY SHIT.Problem solved in time, give 3 points

Manviss
China
3 monate mit der App
Staytuned hat geantwortet 5. Juli 2022

We're so sorry for the disruptions! We fixed the problem and the issue should now be fully resolved.

The issue was caused by a technical error on our servers triggered by the Shopify Admin outage earlier today. Unfortunately, this happened during our teams' offline hours, so it took longer to discover and fix than we would normally expect.

Please reach out to us if you're still experiencing problems - our support team is online and standing by.

17. Juli 2018

Tried a load of different size chart apps and this one is a clear winner, not to mention the super helpful support I received on the way.

Satta Skates
Vereinigtes Königreich
3 tage mit der App
4. Januar 2019

This app is really good, I like that it fits your theme and makes it look professional. The only thing I do not like is the size recommender as it does nothing for me. When I put in my size all it says is "We couldn't find a suitable match" you need to be literally one CM or Inch away from the garment sizes, that doesn't work when dealing with coats or jumpers. Other than that would recommend.

Nabila Jones
Vereinigtes Königreich
2 monate mit der App
Staytuned hat geantwortet 18. März 2019

Really sorry to hear this. We have significantly improved the capabilities of the recommender feature. I encourage you to give it another shot and see how you like it. Thanks!

9. Juni 2023

I was initially really excited when I discovered this app. The perspective of utilizing the size recommender to enhance the customer experience was truly promising. However, my enthusiasm quickly waned when I realized that the size recommendations provided by the app were inaccurate, despite providing all the necessary sizing information.

Seeking a resolution, I promptly reached out to the support team for assistance in rectifying the issue and getting the app up and running smoothly. Unfortunately, my disappointment persisted as the support team failed to address my concerns effectively. They assured me that they would examine the sizing charts and make the necessary adjustments, but it has now been nearly two months, and no progress has been made.

This situation is deeply regrettable because the app's features appeared to be excellent, and I was genuinely looking forward to implementing them in my store. However, after two months of having the app installed and being charged, I have been unable to enable it or benefit from its functionalities.

Overall, I am extremely dissatisfied with the inaccurate recommendations and the extremely poor support experience I have encountered. Dealing with the app's support team has been nothing short of a nightmare. Their promise to "have a look" at the issue has resulted in weeks of waiting without any meaningful updates or resolution. As someone who has been using Shopify for nearly five years, I can confidently say that this has been the worst support experience I have ever had with any app thus far.

Techno Outfit
Frankreich
3 monate mit der App
Staytuned hat geantwortet 9. Juni 2023

Hi Omar. I appreciate you taking the time to leave this review. I'm sorry for the issues you've encountered with our app, and for the experience you've had with our support team.

I sent you an email with additional information on how we would like to proceed with this issue. I hope you choose to continue doing business with us. We really do care about your experience. We will do better.

Thank you,

Sharky
Team Supervisor - Kiwi Sizing