Reseñas (1.071)
Refinar
-
Por calificación
This app has been a nightmare from the start. It constantly crashes on the product page and the size information is always wrong. Support is painfully slow and never actually solves anything, they just say they’ll look into it and then never follow up. As a paying customer, I expected at least basic help, but the problems have persisted for ages with no resolution.
The worst part: I was invited to a call thinking my issues would finally be addressed, but instead, I was yelled at by an employee for “asking too much” just because I wanted the colors and fonts to match my website branding, something every other app provides without issue. The attitude and lack of professionalism are unbelievable.
Do yourself a favor and stay far away from this app. It’s a waste of time and money. Absolutely horrible experience, never install!
Hi Portraits de Famille and team,
I’m really sorry to hear how frustrating this experience has been. Running into product page crashes, incorrect size information, and waiting on support without clear resolution would be incredibly frustrating for any store owner.
I was also concerned to read about your experience during the call. Conversations with our team should always feel helpful and respectful, and it’s disappointing to hear that the interaction left you feeling otherwise.
Your request to match the colors and fonts with your website branding is completely reasonable, and we understand how important that consistency is for your storefront.
We’ve just reached out to you directly by email so we can take a closer look at the issues you mentioned and review what happened with your previous support interactions. If you’re open to it, we’d really appreciate the chance to work through this with you and help get things back on track.
Thank you for sharing your experience with us.
- Kiwi Management Team
Dear,
The support of the KIWI costumer team is perfect!
If I would be the manager of the team I would give them a summer bonus!
Big thanks for the support!
Kind regards,
Bram
fire
Love hearing that Kiwi has been fire for you! Thanks for the five stars.
good
Thanks, Alessia! We’re happy Kiwi has been good for your store.
Easy to use and create table
Thanks for sharing this, Blando Studio! We’re glad Kiwi made it easy to create your table and get started quickly.
best experience.
We love hearing that Kiwi gave you the “best experience.” Thanks for sharing that so quickly, and we’re here anytime you need a hand.
Size chart was good intergration
Thanks for sharing this, AMSKRIT! We’re glad the size chart integration worked well for your store.
Easy to use, best app for size charts!
Easy and very helpfull for clothing brands
We’re glad Kiwi has been easy and helpful for your clothing brand! Thanks for sharing this with us.
Ron thank you for your help bro, Mert here
Ron will be happy to see this, Mert! We’re glad he could help you out, and our team is here anytime you need another hand.
