Avis (1 482)

Note globale
4,7
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
Modifié le 23 décembre 2021

Customer service is horrible, Daniel (or bot) goes MIA whenever I chase for support/ help regarding the issues with size recommendations. Paid for an Ultimate subscription and was told to wait, wait and wait for 2 weeks for someone to help me. Waste of money. -----
Update - 23rd Dec 2021
Support team claimed to have emailed me regarding my bad experience in the review. Ok so, where is the follow up email?

Gaia Gear Athleisure
Singapour
5 mois d’utilisation de l’application
Staytuned a répondu 23 décembre 2021

Hi there! We are so sorry for this experience—definitely not the merchant experience we want to provide! We've reached out via email to try and help sort through any issues! 🙏

25 avril 2021

Great, easy to read chart, extra bonus for metric conversion! I'm able to log in and edit any measurements that customize each item. Love the size suggestion.

La Femme En Noir
États-Unis
5 jours d’utilisation de l’application
18 juillet 2022

Great app with a lot of options to choose from. Support is fast and very helpfull. They can fix a lot of things like lay-out changes. I would recommend this app! It's also very easy to use.

Wolf Fashion
Pays-Bas
5 jours d’utilisation de l’application
Staytuned a répondu 18 juillet 2022

Hi Wolf Fashion! A little CSS can go a long way! We are so happy that you're happy. If you ever need more layout changes, just shoot us a note and we are happy to help! 🐺

21 mai 2019

So far so good. Implementing the app was easy and it looks good. It was nice after spending a few hours trying to manually code it and getting frustrated. Wish I found it sooner!

Safe Ride 4 Kids
États-Unis
5 jours d’utilisation de l’application
14 juillet 2023

Support was super fast and friendly. Helped us out greatly. Couldn't figure something out and they fixed it for me. Thanks again!

Meomari
Pays-Bas
5 jours d’utilisation de l’application
Staytuned a répondu 17 juillet 2023

You're very much welcome! You definitely made our day with this amazing review! Our team will continue working hard to provide you with the support you need.

If anything else comes up, just let us know and we'll be happy to help!

1 juillet 2019

very easy to use and the function is very very good ;-)

still setting up the size guide, will update later

343 Unique
Australie
5 jours d’utilisation de l’application
27 juillet 2019

Easy to use but the reason why I gave this a 3 star review is that you can NEVER open this app to make any edits without the review button popping up so to get rid of it I am doing a review so I can just go in and use the app when I want to without having to close the review box. It's super annoying, when you're busy and just want to get a quick edit done you have to close the review box..

The support is great when you need it, which you will because some of their set up isn't easy to follow without asking for help. Like editing the cms on each row and removing that. But the support is fast, and there are never any problems with the app performing.

We Made It Bitches
Australie
4 mois d’utilisation de l’application
Staytuned a répondu 27 juillet 2019

Hi, thank you for the feedback and we are really sorry for the trouble. We are always trying to make the experience better for for our customers and we will go ahead and make the review pop-up much less frequent. Again, sorry for the inconvenience and I hope you will continue using our app

20 avril 2020

Used it to make a customized size chart for a non-clothing product. It worked great and was easy to use. Very high-quality app!

John Boy Farms
Canada
5 jours d’utilisation de l’application
9 mars 2021

Great customer support and response time! They helped me add some features including size charts to my shop.

LUX Baby
États-Unis
4 jours d’utilisation de l’application
5 juillet 2022

ur five sites use your APP, and all of them have paid for one year. Now all sizes are not displayed, and your APP cannot enter. This has a great impact on our sales. Please solve it as soon as possible. , and give us the reason

deolina
Portugal
4 mois d’utilisation de l’application
Staytuned a répondu 5 juillet 2022

We're so sorry for the disruptions! We fixed the problem and the issue should now be fully resolved.

The issue was caused by a technical error on our servers triggered by the Shopify Admin outage earlier today. Unfortunately, this happened during our teams' offline hours, so it took longer to discover and fix than we would normally expect.

Please reach out to us if you're still experiencing problems - our support team is online and standing by.