Kiwi Size Chart & Recommender , 1 052 avis
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Par note
Great functionality, great customisation options and always great service whenever we need a helping hand. Would recommend.
Thank you for choosing our app! We are extremely delighted to hear your feedback, these kinds of reviews really make our day!
Please don't hesitate to reach out to us if there is anything else you might need help with. Cheers!
good
Thank you for the review PARUL & PREYANKA CLOTHING! We appreciate your support.
Nice app, support 100 points, help with everything.
Thank you for your honest review! Our specialists work hard to help with your questions and concerns and I'm glad that you were pleased by the support you received.
Please let us know if there's anything we can help you with. Cheers!
Muy fácil de usar, apenas la estoy probando, pero parece ser muy efectiva para crear guías de tallas para diversos productos.
Hey GYMWOLF and Team!
Thank you for your glowing review! We're glad that you like our app and we appreciate your support.
Please let us know if you need help with anything else!
I was initially really excited when I discovered this app. The perspective of utilizing the size recommender to enhance the customer experience was truly promising. However, my enthusiasm quickly waned when I realized that the size recommendations provided by the app were inaccurate, despite providing all the necessary sizing information.
Seeking a resolution, I promptly reached out to the support team for assistance in rectifying the issue and getting the app up and running smoothly. Unfortunately, my disappointment persisted as the support team failed to address my concerns effectively. They assured me that they would examine the sizing charts and make the necessary adjustments, but it has now been nearly two months, and no progress has been made.
This situation is deeply regrettable because the app's features appeared to be excellent, and I was genuinely looking forward to implementing them in my store. However, after two months of having the app installed and being charged, I have been unable to enable it or benefit from its functionalities.
Overall, I am extremely dissatisfied with the inaccurate recommendations and the extremely poor support experience I have encountered. Dealing with the app's support team has been nothing short of a nightmare. Their promise to "have a look" at the issue has resulted in weeks of waiting without any meaningful updates or resolution. As someone who has been using Shopify for nearly five years, I can confidently say that this has been the worst support experience I have ever had with any app thus far.
Hi Omar. I appreciate you taking the time to leave this review. I'm sorry for the issues you've encountered with our app, and for the experience you've had with our support team.
I sent you an email with additional information on how we would like to proceed with this issue. I hope you choose to continue doing business with us. We really do care about your experience. We will do better.
Thank you,
Sharky
Team Supervisor - Kiwi Sizing
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Hey Black and Masons team!
Thank you for leaving a review! We'd love to hear more about your feedback. Is there anything else we can do to improve your experience?
We look forward to your response!
Fantastic app and very easy to use
and their customer support are amazing and very helpful
recommended to any one
Our team is dedicated to providing the best support experience possible and we are very thankful for this heartwarming review! Please let us know if anything else comes up; we'll gladly help!
really loved the support rep, Daniel has been all with me for hours to solve my issue..really loved the customer experience :)
Thank you so much for this review! Daniel is a real gem, isn't he? He's one of the best we have and we're really glad to have him on our team!
Please let us know if there is anything else you need assistance with!
We had a look at other size guide apps, and found Kiwi to be the best. Support is fast and helpful. The app isnt perfect yet, but I'm sure these guys are working hard to make even better.
Hey Justin, thanks for an amazing review!
We're glad you found Kiwi to be your store's best Sizing and Recommender app! Your feedback is extremely important to us as it plays an important role in ensuring our app continues improving. If you have anything in mind, message us, and we'll be happy to help!
simple
Hey Ventiva and Team!
Thank you for the honest review you left. Your feedback helps us a lot.
Please let us know if there's anything we can help you with!