Avis (1 609)

Note globale
4,7
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
22 décembre 2023

Keep on getting asked to leave a review after every single click on the save button... So here I am, leaving a review, hope you are happy.

Elsenfair
États-Unis
Environ une heure d’utilisation de l’application
Staytuned a répondu 28 décembre 2023

Thank you for this direct and honest feedback. We hear you loud and clear and will be working to improve this experience ASAP.

Hannes Bez | Director of Customer Experience

17 mai 2024

VOGUE
Canada
3 mois d’utilisation de l’application
Staytuned a répondu 17 juillet 2024

Hi there! We've tried to reach out to you several times over the past few weeks to get more information about the problems you're facing with Kiwi, but we don't seem to be able to make contact. If you're open to it, I'd love to set up a call to chat about the issues you've experienced with Kiwi. Please let me know!

Best,

Hannes Bez | Director of Customer Experience

27 mars 2024

Lorent Baldini
France
4 mois d’utilisation de l’application
Staytuned a répondu 28 mars 2024

Hi there! It looks like you're unhappy about your experience with Kiwi, but we're not sure what the problem is. We don't have any support tickets for your store. I'll reach out to you by email - we'd really love to help!

Hannes Bez | Director of Customer Experience

19 septembre 2023

YioYee
Royaume-Uni
10 mois d’utilisation de l’application
Staytuned a répondu 21 septembre 2023

Thanks for the honest feedback. Were you upset about something within the app? It's important for us to understand what your issues were so we can improve our services for everyone, but we unfortunately don't have a record of any contact with you. I would be very grateful if you could let us know what we could be doing to create a better experience for you and our other customers.

Regards,

Hannes Bez - Director of Customer Experience