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Great support from the team in getting the Size Chart link positioned exactly how we wanted it on our PDP. Having Kiwi Size chart + the Recommender definitely helps reduce returns by helping my customers get their size right first time.
Great App
Hi there Inspired Garden Life and team!
Thanks so much for the kind words! We're glad our team could help get the size chart placed just right on your PDP. It's awesome to hear that combining Kiwi with the Recommender is helping your customers choose the right size and cutting down on returns.
Please let us know if you need help with anything else!
Sizing is critical for our business as Apparel is our largest selling category to cyclists, runners, swimmers and triathletes. Kiwi does a great job of ensuring every customer is able to find the best possible size in a super easy manner.
Hey there BUMSONTHESADDLE and team!
Thanks for the great review! We're thrilled our app is helping your customers confidently find the right fit, especially with sizing being so key in performance apparel. Really appreciate you highlighting its impact across your activewear categories.
If you need further assistance, please feel free to reach out!
We've had a great experience using Kiwi Size Chart & Recommender. It’s intuitive, easy to customize, and integrates seamlessly with our store on our product pages. Since implementing it, we've seen a drop in size-related returns and an increase in customer satisfaction. Highly recommend it to any business looking to streamline their sizing experience!
Hey there JJwinks and team!
Thanks for the fantastic feedback! It's great to hear that our app is making a real impact. Reducing size-related returns and improving customer satisfaction are exactly what we aim for. Glad the integration and customization were smooth for your team.
If you need help with anything else, please don't hesitate to reach out!
Using free version, but looks brilliant and also support reacted on my question (Markos in my case) in few minutes with minor issue when we changed theme. Overall been with a guys for several years and I can only recommend it!
Hi SANYA team!
Thanks for the great feedback! It's fantastic to hear you've had such a smooth experience and that Markson was quick to assist. Long-term users like you help show the value of responsive support and reliable tools, even on the free plan.
Please don't hesitate to reach out if you need help with anything else!
Great support from the team in getting the Size Chart link positioned exactly how I wanted it on my Product Page. Having Kiwi Size chart definitely helps reduce returns by helping my customers get their size right first time.
Hey there SLBMoto and team!
Thanks for the great review! We're glad the team could tailor the Size Chart placement to fit your vision and it's awesome to hear Kiwi is helping reduce returns.
If you need help with anything else, you know where to reach us!
We had been satisfied with Kiwi with easy setup & ability to use our own designed template. However, we have had a glitch with our size chart since March and are getting nowhere with the help center. We have reached out 3 times and have been told our issue is high priority, then get no follow up. Our size chart worked fine for over a year and now due to this issue, our customers aren't able to easily navigate between tabs as we had designed it.
Hi team,
Thanks for flagging this. We're sorry to hear about the frustration. We checked and haven't received any recent tickets from you since April 16, so it's possible your latest messages didn't come through. One of our team members will be reaching out shortly to assist and make sure this gets resolved properly.
- Kiwi Management Team
Joseph was incredibly helpful and went above and beyond by doing custom work for me. He had to code something specific, which took some time, but I’m extremely happy with the result. Fantastic service!
Hi there Isla Secrets and team!
Thanks for the fantastic review! We're thrilled Joseph could deliver exactly what you needed, even with the extra coding involved. Custom work like this really shows how dedicated our team is to helping merchants succeed.
Please don't hesitate to reach out if you need help with anything else.
I love the app! It would be great if we could also have the possibility to add the size chart on a normal page, and not just on the product page, as sometimes we have to create landing pages for campaigns.
Hey there Deganis Beachwear and team!
Thanks so much for the great review! We're glad you're enjoying the app. You can absolutely display size charts on non-product pages like landing pages. Here's a guide that walks you through how: https://intercom.help/kiwi-sizing-chart/en/articles/10291003-can-i-display-size-charts-on-non-product-pages.
I hope this helps make your campaigns even smoother. Thank you for choosing Kiwi!
Awesome app and perfect for any clothing store!! Customer service was responsive when we broke something and helped us with a fix immediately!
Hey there Bam & Stitch team!
Thanks for the great feedback! Glad to hear the app's working well for your clothing store. It's great that support could jump in quickly when you needed help. Responsive service is a big part of what we aim to deliver.
If you need further assistance, you know where to reach us!
Really happy with this app! It works perfectly and Joseph is always there for me, quick, professional and super helpful. He wrote custom codes for my store, the result was excellent. Great service, highly recommended!
Hi BeYou team!
Thanks for the wonderful review! Glad to hear the app’s working perfectly for you and that Joseph’s custom code made a real difference. Providing tailored solutions like this is exactly what we aim for.
If you need further assistance, please don't hesitate to reach out!