Kiwi Size Chart & Recommender , 리뷰 1,044개

전체 평점
4.7
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
    947
  • 평점의 4%가 별 4개입니다
    45
  • 평점의 2%가 별 3개입니다
    18
  • 평점의 0%가 별 2개입니다
    2
  • 평점의 3%가 별 1개입니다
    32
2022년 4월 26일에 편집됨

Update Apr 26:
Hannes reached out and the team did their best to recreate the charts for me. I appreciated this, but it did take 2 months with several communication issues such as support team members missing my messages. Seems like they are trying to improve their support process-I'm hoping to see this and thanks again.
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Decent size chart app with the slowest support I've ever seen. The team might as well be on Mars with their responses that take days. I migrated from woocommerce and they screwed up my charts in the process and deleted the original ones including the template. Now if they can't fix it, I have to recreate a dozen charts from scratch. It's costing me sales. Please hire competent people.

Reveil
미국
앱 사용 기간 거의 2년
답글 Staytuned개 2022년 2월 28일

Thank you for your honesty. I apologize for this experience and the negative impacts it's had on your business. We set high customer service standards for ourselves - I'll be reaching out personally to make sure we turn this experience around for you. - Hannes Bez, Customer Lead

2023년 1월 4일

Customers service is not really good and not really available...
The app is cool but complicated. Hope they will increase...

PZT™
스위스
앱 사용 기간 대략 1년
답글 Staytuned개 2023년 1월 4일

Hi Anne, thank you for reaching out. It looks like we just missed your follow-up chat on Monday. That was our mistake - I'm sorry about that! We've sent you an email to see how we can solve your problem, and someone will be following up by chat shortly as well. We'd love the opportunity to get this sorted out so you can get full value from Kiwi!

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