Omtaler (1,204)
Raffiner
-
Etter vurdering
The training materials for implementation could be better, but the staff went above and beyond to help me custom code a solution for my product. They also provided invaluable expertise in ensuring my calculations from tech pack size chart to recommendations were accurate.
It’s wonderful to hear our team could go above and beyond with the custom coding and help make sure your tech pack size chart calculations translated accurately into recommendations! Thanks a lot for the 5-star review!
This app has been such an important addition to our store. The size charts are professional, and the recommender gives our customers the confidence they need when placing their orders. It has also helped minimize sizing questions and reduce abandoned carts by providing shoppers with the information they need to order with confidence. I've had a few questions along the way, and their customer service has always been responsive and helpful!
It’s great to hear Kiwi’s size charts and recommender are giving shoppers more confidence while reducing sizing questions and abandoned carts. We appreciate Kiwi being an important part of your store over the past eight months!
Overall a great app with very helpful support.
Some things to mention -
1. the settings could be more user friendly with more design options that does not require use of CSS.
2. Most importantly - the localization options are limited. If you are running a store with a less known language, you might have some trouble localizing. That being said, hopefully more default languages (or an option to set up a custom language) will be added soon.
Otherwise, it is great!
Thank you for the thoughtful five-star review, Elorëlle. We’re glad Kiwi and our support have been helpful, and we appreciate your ideas for easier design settings without CSS and broader localization options.
You can submit a feature request by clicking the link below:
https://staytuned.featurebase.app/?b=67f3fe52fa267ccc0832233b
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Love this app. Great customer support options, too!
Hasnain was a great Support :)
Hasnain will be so happy to hear this! We’re glad his support made a great impression, and we truly appreciate your continued support of Kiwi.
Kiwi has helped us clean up our sizing charts and the team has been very quick to help with any requests!
We're happy to hear that Kiwi has helped clean up your sizing charts and that our team has been quick to jump in whenever you need help! Thank you so much for sharing your experience.
Thank you so much, Roel, for your patience and your help. My issue has been resolved, and I’m very happy with the support I received. I highly recommend Kiwi!
Great support and the size chart app offers lots of display options.
It’s great to hear that our app's display options are giving you the flexibility you need for your size charts! We’re also so happy our support team has been there to help.
Hele fijne app om maattabellen op te stellen en volledig naar eigen voorkeur te personaliseren, zou het zeer zeker aanraden. Je wordt goed geholpen als je vragen hebt.
Kiwi makes it easy to create fully customized size charts, and we love hearing you’d recommend it! It’s also great to know our team has been helpful whenever questions come up.
Great customer experience and very friendly and managable size chart creation
It’s wonderful to hear Kiwi made size chart creation easy to manage and that our team provided such a friendly experience! Thank you for sharing this.
