Avaliações (1.104)
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The training materials for implementation could be better, but the staff went above and beyond to help me custom code a solution for my product. They also provided invaluable expertise in ensuring my calculations from tech pack size chart to recommendations were accurate.
It’s wonderful to hear our team could go above and beyond with the custom coding and help make sure your tech pack size chart calculations translated accurately into recommendations! Thanks a lot for the 5-star review!
This app has been such an important addition to our store. The size charts are professional, and the recommender gives our customers the confidence they need when placing their orders. It has also helped minimize sizing questions and reduce abandoned carts by providing shoppers with the information they need to order with confidence. I've had a few questions along the way, and their customer service has always been responsive and helpful!
It’s great to hear Kiwi’s size charts and recommender are giving shoppers more confidence while reducing sizing questions and abandoned carts. We appreciate Kiwi being an important part of your store over the past eight months!
Overall a great app with very helpful support.
Some things to mention -
1. the settings could be more user friendly with more design options that does not require use of CSS.
2. Most importantly - the localization options are limited. If you are running a store with a less known language, you might have some trouble localizing. That being said, hopefully more default languages (or an option to set up a custom language) will be added soon.
Otherwise, it is great!
Thank you for the thoughtful five-star review, Elorëlle. We’re glad Kiwi and our support have been helpful, and we appreciate your ideas for easier design settings without CSS and broader localization options.
You can submit a feature request by clicking the link below:
https://staytuned.featurebase.app/?b=67f3fe52fa267ccc0832233b
Create an account before posting so you’ll be notified by email when our product team starts working on your request or shares an update. Please let us know if you need any help getting started.
Incredible app and customer service. Been using a Kiwi size calculator for my size guide page and my customers have told me how wonderful it is. I needed to restyle the colors of the app with new branding and was having difficulty. Markson went above and beyond to help me correct the issues I was having. Can't say enough good things, will continue to use this app for my clothing business.
This is wonderful to hear, thank you! We’re so glad Kiwi has been helpful for your size guide page and that your customers are enjoying the calculator. Markson will be happy to know his help with the new branding colors made a difference, and we’re excited to keep supporting your clothing business.
Great support and the size chart app offers lots of display options.
It’s great to hear that our app's display options are giving you the flexibility you need for your size charts! We’re also so happy our support team has been there to help.
Hele fijne app om maattabellen op te stellen en volledig naar eigen voorkeur te personaliseren, zou het zeer zeker aanraden. Je wordt goed geholpen als je vragen hebt.
Kiwi makes it easy to create fully customized size charts, and we love hearing you’d recommend it! It’s also great to know our team has been helpful whenever questions come up.
They have great customer service. They were able to help me out with my issue in no time.
It’s great to hear our team resolved your issue so quickly! Thank you for the five stars and for choosing Kiwi.
ze helpen je ook echt heel goed als je in de live chat iets vraagt!
Four months with Kiwi and helpful live chat support is wonderful to hear, Anna Chiara. We’re happy our team has been there when you needed them.
For someone like me who's just starting out, it works great! I'm loving using the Kiwi Size Chart; besides being easy to use, it also has very useful features!
Sharky is very helpful. Please provide more training for Markson, as he needs improvement as a customer service agent.
Thank you for your review and for taking the time to speak with us. We’re glad Sharky was able to help, and we hear your feedback about Markson clearly. We’ll use this as a coaching opportunity to improve how we explain setup questions and support merchants more effectively.
- Kiwi Management team
