Recensioner (817)
Förfina
-
Efter omdömen
please review this chart for women in inch
Hi there The Shop America and team!
Thank you for your review! We’d love to help improve your experience and make sure our app meets your expectations. Could you share a bit more about what you’re looking for or any adjustments you'd like to see? Your feedback is important to us, and we’re here to assist you in any way we can.
We look forward to hearing from you!
Update April 2023: After a painful period back and forth for several weeks the issue mysteriously was resolved. We are concerned about reliability as they did not seem to have actually done anything to correct it.
Jan 2023: 1 Star Review
We have used it for 4 years without issue, but since January it has stopped working on Mobile for users using safari. We have clearly reported this to support multiple times and get a "works fine on our end" response, but our testing and customer reports indicate it is not working.
If they pay attention to other reviews there is an issue that has been introduced to the software recently.
They don't seem to care and we will find another solution unfortunately.
Hi David, I appreciate you taking the time to post this honest and direct review. I agree that we let you down and I'm really sorry about that. Now it's up to us to turn this around for you.
I think it's important to note that your issues on mobile have very different roots from the other issues commonly reported in recent reviews (we're working very hard to resolve those, too!). I believe a communication error within our team resulted in the seemingly indifferent responses to your reports. That isn't acceptable, and I apologize for it. I've addressed those problems and will be overseeing this case personally until we resolve it.
I'll be sending you a separate email to follow up on this, and you'll hear from our support specialists in your most recent tickets as they log in for their shifts as well. We'll get this sorted out for you!
- Hannes Bez, CX Director, Kiwi
BENE FINO AD ORA
Hi there parvanamaite team!
Thank you for taking the time to leave us a review! We'd love to know how we can provide a better experience. Is there anything in specific that needs to be improved to better suit your store's needs?
We hope to hear from you soon!
me ajudaram quando achei que não tinha solução
porem não tem português
Thank you for the amazing review! We appreciate your feedback about multi-lingual support. We know this is important to you, so please rest assured that this is already under our radar.
Please feel free to contact our support team if you need assistance!
Depois de 3 dias lutando 12 horas por dia pra configurar deu certo, sugiro que quem não tem tempo para debruçar de frente ao computador não instale porque é muito difícil. Agora vamos ver daqui pra frente se for a usabilidade for boa posso refazer minha avaliação
Hi there findibike and team,
Thank you for sharing a detailed review of our app. I apologize if took a while for you to set up the app for your store. We take your feedback seriously and will do our best to improve our user interface.
In the meantime, if you need any help or have any questions, please don't hesitate to reach out to our team by clicking the chat widget through our app.
We hope to hear from you soon!
Bunny fixed my problem, good and fast serivce.
Hi there Velamel team!
Thank you for taking the time to leave feedback for the experience you had with Bunny! Is there anything else we can do to improve your experience with our app?
We hope to hear from you soon!
This app is great. Some if the setup is a little confusing but you can get the hang of it. Very helpful
Nice app. Work as expected. We use it in several stores. We had some problems with synchronization between store, but developer solve it quickly.
Five starts for support.
Thank you for taking the time to review our app BonPrix team! We love the size charts you have built. Your charts get an A+ from us! We love your custom images to show customers how to measure, along with how you share your phone number if the customer needs help. Thanks for being such a great merchant <3
great app
Hi there VVIBO-SE and team,
Thank you so much for taking the time to leave us a review. We're glad that you liked our app. We'd also want to know if there's anything you think that needs to be improved to better suit your store's needs.
Your feedback is important to us, and we hope to hear from you soon!
Easy to start using and build guides and recommenders. Initially had a hard time getting attention from the customer support, but they have improved since. Looking forward to see impact of better size guiding.
Thank you for leaving this detailed review. I'm so sorry you had such a poor experience with us, but I'm grateful you've given us the chance to fix it. I know we've worked with you over the past week to resolve your technical issues and answer your questions. I'm sure Kiwi's going to be a great fit for your business, and we'll do our best to make sure the service issues you encountered never happen again!
Hannes Bez | Customer Experience Lead