评论 (800)
优化
-
按评分
We have used them for years! Great support, Highly Recommend for when you want many size charts.
Hi there michail team!
Thank you for your loyalty and continued support over the years! Your recommendation means a lot to us.
If you need help or have any questions, you know where to reach us!
The customer care is horrible - no one responds when the app on the website is glitching
Thanks for sharing this feedback, and we're sorry for the frustration caused. While our team worked across multiple tickets to troubleshoot and update you, we recognize the delays and gaps in communication weren't acceptable.
This isn't the experience we would like you to have. You're feedback is important to us, and we will do our best to make this right. Someone from our team will be reaching out to you shortly to offer assistance.
-Kiwi Management Team
App works great that the customer service is first rate!
Thank you for the 5-star review FunGuy Tees and team!
Only downside is when you need to import 100+ charts, it takes forever
Hi there Nova Copenhagen and team!
Thanks for the feedback! We're working on improving import speed, especially for larger batches like 100+ charts, and really appreciate you flagging this.
If you need help with anything, please don't hesitate to reach out!
I highly recommend this app. Their customer service is wonderful!
Markson is great!!
Hi London Lake and team!
Thank you for the kind words! We're thrilled to hear Markson provided such great support. Our team is always here to help make your experience smooth and successful. We appreciate your recommendation!
A perfect app! I recommend it to everyone, the support is unbelievably good. Thank you very much for this amazing app!
Hey there jersey-boutique and team!
We're glad to hear that our app is working perfectly for you! Thank you so much for taking the time to share your experience, we truly appreciate your kind feedback.
If you need help with anything else, you know where to reach us!
It's impossible to get a hold of someone to help when something goes wrong.
We're really sorry for the delay in our response. That definitely is not the norm. We would love the chance to make it up to you.
Someone from our team will be reaching out to you shortly to assist. We already took a look at your store, and it appears that your size charts are working fine now. However, if you're still experiencing any issues, please let us know. We're here to help and want to ensure everything runs smoothly for you.
- Kiwi Management Team
De klantenservice is top, reageren snel, ook in de late uurtjes, erg behulpzaam, lossen het probleem zsm op. Kreeg zelfs een loom video waarin uitgelegd werd hoe ik het probleem de volgende keer zelf kon oplossen. (Thanks Arci)
Hey there Luca Milano and team!
Thanks so much for your kind words! It's great to hear that Arci's video and support made a real difference. Please don't hesitate to reach out if you need help with anything else.
Thank you for choosing Kiwi!
The team have put in a lot of work to get this working exactly as we wanted! There were some complexities when moving over to a new theme but they worked tirelessly to get any issues resolved ! Thanks to all the team, great app which supports our complex requirements :)
Hey there A7 EUROPE and team!
Thank you so much for your kind feedback! We appreciate your recognition of our team's dedication to support, and we are very thankful for sharing the experience you had.
If you have any questions or need any help, you know where to reach us!
App is great despite it being a bit outdated of an interface thats a bit hard to use. Does it job well.
Customer service team is OUTSTANDING if you have any questions, especially Ron M. who was so helpful and quick
Hi there Liberare team!
Thank you for your honest review. We appreciate the time you took to provide feedback, we really appreciate it.
Please rest assured that we are continuously looking for ways to improve our app's interface and we'll do our best to make things easy for you.
Thank you for choosing Kiwi!