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The app seems to have all the features I need and it's really easy to use; however, everything is very slow to load and change.
Thanks for taking the time to post this honest review. I'm truly sorry about the poor experience you've had with our app. I know we've lost your trust, but we've still reached out to you by direct email to see if there's anything we can do to improve and hopefully fix the situation. We made some recent changes to improve speed and performance - I'm hoping that would solve your main headache.
Hannes Bez | Director of Customer Experience
So simple and helpful.
Hey moonmerch team!
Thank you for taking the time to leave a review! Your support is highly appreciated.
If you need any help, please don't hesitate to reach out to us!
Very goodd
Thank you for leaving a review! We are very grateful for the feedback you provided, thank you for making our day!
Please let us know if you need our assistance. Thank you for choosing Kiwi!
thanks
Hi Luxe Boutique!
Thank you for taking the time to leave a review, we really appreciate it!
Please let us know if you need help with anything. Cheers!
Size recommendations are inaccurate. How can I improve? I put all the measurements and set it up correctly I believe. Please help
Hi Milpali,
Thank you for reaching out. We just sent you an email to help. We want to make sure you have the best experience possible with Kiwi. Could you check your email inbox? Our customer service representative is ready and wants to make sure you have a delightful experience using Kiwi. We will get your issue resolved quickly there.
Best,
Serge
Amazing
Thank you for the 5-star review Alevia team! We're glad that everything has been amazing for you so far.
If you need any help, please feel free to reach out to us. We'd be glad to help!
NVT
Thank you for the 5-star review Nezr Safety and team! We appreciate your support.
This app was very helpful and easy to use.
Thank you for the amazing review! We'd love to hear from you and figure out what we can do to make your experience better.
Please feel free to reach out to our support team if you need assistance!
facil de usar
Hey there Kapoia team!
Thank you so much for your kind feedback! We work hard to ensure that you have a hassle-free experience with our app and we're glad that you liked it!
If you need any help, please don't hesitate to reach out to us!
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Thank you for the 5-star review Hand Sports team!