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Always fast and efficient communication and resolutions
Hey there Zenkai Sports and team!
Thank you for taking the time to share your experience! We're glad that our team was able to help you out!
If you need help with anything else, you know where to reach us!
Nice app , but price is bit high.
Thank you for your review CottonThreads.com and team!
We understand that pricing is an important factor, and our goal is to provide a reliable solution that delivers real value. Our app is priced higher than some others because we offer advanced functionality, seamless integrations, and a highly responsive support team to ensure the best experience. Many of our users find that the time saved, reduced sizing-related returns, and improved customer experience more than make up for the cost.
That said, we always appreciate feedback and are continuously working to improve! If you have any suggestions, we'd love to hear them.
Great app and great support.
We're glad that we were able to help HorseworldEU and team! Thank you so much for your feedback.
Incredible service and so clean and clear for customers to use. Our size chart has always been hard to get right being a very niche product and Kiwi Size chart has the solution.
Hi there Alchemical team!
Thank you so much for sharing the amazing experience you had with our app! Your review helps us a lot, and we really appreciate the support.
If you need any help or have questions, please feel free to reach out to our support team!
7/29 Edit: Their manager reached out to me and was able to fix the issue. Communicates much clearly and succinct relative to previous support experience
My recent experience with their customer support has been highly disappointing and unprofessional. I requested the installation of the size chart on a new theme as we are migrating to a new theme, along with some UI adjustments. Instead of implementing these changes on the new theme, they applied the UI adjustments across all of my themes, including the published one, resulting in bugs on my product page. Despite more than 12 hours passing, these issues remain unresolved. This level of support is unacceptable, especially considering I have been a loyal user for a few years now. While the product's features are adequate, the persistent UI issues and lack of competent support are significant drawbacks.
I'm happy we were able to connect with you and resolve your issues. I'm so sorry about your initial poor experience with us - thank you for being gracious enough to give us a chance to make things better!
Hannes Bez | Director of Customer Experience
This is the second store that we run with Kiwi Size Chart, very useful and easy to configure ! Recommender is a huge plus to have !
Hi Beau-fils team!
Thank you so much for your amazing review! We’re thrilled to hear that Kiwi has been helpful for both of your stores. We really appreciate your support.
If you ever need any assistance, please don't hesitate to reach out to us!
Great app & customer service. : )
Hey there VITALIC LONDON and team!
We're glad that our team was able to help you out! If you need help with anything else, please don't hesitate to reach out.
Thank you for choosing Kiwi!
Great app and great customer support
We're glad that we were able to help you out Car Threads and team! We appreciate your support.
Great App it''s realy make your work easy and organized. at first a got a problem when display on disktop pc's it took a while by support team to fix this issue. other than that it's a good choice .
Tayseer M.
Hi Havanastar and team!
Thank you so much for taking the time to share the experience you had with our app and support team. Your feedback helps us a lot, and we really appreciate the support.
If you need help with anything else, you know where to reach us!
Great and easy tool!
Thank you for your kind review verens team! We appreciate your support.