評論 (1,609)

整體評分
4.7
各級評分數量
  • 88% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年8月16日

very nice product

Anika Fashions
巴基斯坦
使用應用程式 1天
2024年6月22日

Not able to properly review as I can't get further with instalments before I leave a review..

Aurum Goods
荷蘭
使用應用程式 大約1小時
Staytuned 已回覆 2024年7月17日

Hi there! We tried to reach out to you several times but we unfortunately do not have any reliable contact information for you or your store. If you still have Kiwi installed, I'd love to jump on a call to make sure you're set up properly and everything's working well. Please let me know!

Best,

Hannes Bez | Director of Customer Experience

2022年11月27日

on the busiest time of the year (black friday) app decides to crash, have no access to the back end and charts take forever to load on product pages. Definitely ditching this app as soon as possible!

Bicycle Booth
加拿大
使用應用程式 3年多
Staytuned 已回覆 2022年11月28日

Thank you for taking the time to send this review. We're so sorry about the issues you're struggling with! We've reached out to you by email already to get you back up and running ASAP.

編輯時間:2023年7月21日

I have been using this kiwi size app and found it is very useful and convenient. However, Kiwi Sizing wants to charge us full while we place a store $9 monthly to shopify. So I do not recommend this app because it is not fair to pay their fee while the store is on-hold.

bettercycle
澳洲
使用應用程式 接近3年
編輯時間:2022年7月5日

Your app won't open. What's going on?/////??????There is a big problem with their app, now all the size charts don't show up, is their company out of business?

Luna's Wish
中國
使用應用程式 接近3年
Staytuned 已回覆 2022年7月5日

We're so sorry for the disruptions! We fixed the problem and the issue should now be fully resolved.

The issue was caused by a technical error on our servers triggered by the Shopify Admin outage earlier today. Unfortunately, this happened during our teams' offline hours, so it took longer to discover and fix than we would normally expect.

Please reach out to us if you're still experiencing problems - our support team is online and standing by.

2023年1月16日

This app was perfect until last 3 days it has messed up my sales. THE SIZE CHART DOESN'T LOAD AND AS A RESULT IM SEEING DROP IN ADD TO CART. MAILED THE TEAM NO RESPONSE. PLEASE DO SOMETHING ELSE I'LL UNINSTALL THIS APP.

Huedee
印度
使用應用程式 2年多
Staytuned 已回覆 2023年1月16日

Hi Huedee team.
We apologize for the problems you encountered! We've reached out to you directly by email, to see how we can resolve the issue.
Thank you for taking the time to write to us - we hold ourselves to higher standards than this.

2022年7月5日

Your app won't work. What's going on?/There is a big problem with their app, now all the size charts don't show up !!!

Nomadog
加拿大
使用應用程式 大約2年
Staytuned 已回覆 2022年7月5日

We're so sorry for the disruptions! We fixed the problem and the issue should now be fully resolved.

The issue was caused by a technical error on our servers triggered by the Shopify Admin outage earlier today. Unfortunately, this happened during our teams' offline hours, so it took longer to discover and fix than we would normally expect.

Please reach out to us if you're still experiencing problems - our support team is online and standing by.

2022年4月28日

The app seems good, but I really cant use it, because after installing it, it messes up the product pictures on the product page of my theme. The pictures of the featured products become very streched and ugly, which brings negative experience to our customers. I contacted support and provided detailed explanation from where the problem comes, but never got a response after that if they plan to fix this issue. Really pitty, because I want to use the app and the recommender option, but since the support is not answering and providing a fix of this issue, I have to look for another app.

MISMO.BG | Онлайн магазин за маркови дрехи, обувки и аксесоари
保加利亞
使用應用程式 接近2年
2022年11月28日

It was a great app. Easy to use, effective, until it completely stopped working for weeks. We've waited and waited for a solution or information from support, but had no info, no fix, nothing. For this reason, we left for another app which was disappointing. An unreliable app is worse than a bad app IMO.

Both& Apparel
美國
使用應用程式 1年多
Staytuned 已回覆 2022年11月30日

Thank you for this direct and honest feedback. You're right - we let you down at a critical time. This pains me because we care deeply about our customers' experience. I'll be reaching out to you directly to touch base about your issues - I can't promise that we'll be able to rectify things as quickly as you might need, but I promise you we'll treat your problems as a priority and do our very best to make this right.

2022年7月5日

Hello, need help. Why all size chart of our products are suddenly disappeared ?? How to solve it??? Pls contact me asap. Thanks.

BEOTYSHOW
美國
使用應用程式 1年多
Staytuned 已回覆 2022年7月5日

We're so sorry for the disruptions! We fixed the problem and the issue should now be fully resolved.

The issue was caused by a technical error on our servers triggered by the Shopify Admin outage earlier today. Unfortunately, this happened during our teams' offline hours, so it took longer to discover and fix than we would normally expect.

Please reach out to us if you're still experiencing problems - our support team is online and standing by.