Kiwi Size Chart & Recommender , 1,044 則評價

整體評分
4.7
各級評分數量
  • 91% 的評分為 5 顆星
    947
  • 4% 的評分為 4 顆星
    45
  • 2% 的評分為 3 顆星
    18
  • 0% 的評分為 2 顆星
    2
  • 3% 的評分為 1 顆星
    32
編輯時間：2022年4月26日

Update Apr 26:
Hannes reached out and the team did their best to recreate the charts for me. I appreciated this, but it did take 2 months with several communication issues such as support team members missing my messages. Seems like they are trying to improve their support process-I'm hoping to see this and thanks again.
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Decent size chart app with the slowest support I've ever seen. The team might as well be on Mars with their responses that take days. I migrated from woocommerce and they screwed up my charts in the process and deleted the original ones including the template. Now if they can't fix it, I have to recreate a dozen charts from scratch. It's costing me sales. Please hire competent people.

Reveil
美國
使用應用程式 接近2年
Staytuned 已回覆 2022年2月28日

Thank you for your honesty. I apologize for this experience and the negative impacts it's had on your business. We set high customer service standards for ourselves - I'll be reaching out personally to make sure we turn this experience around for you. - Hannes Bez, Customer Lead

2023年1月4日

Customers service is not really good and not really available...
The app is cool but complicated. Hope they will increase...

PZT™
瑞士
使用應用程式 大約1年
Staytuned 已回覆 2023年1月4日

Hi Anne, thank you for reaching out. It looks like we just missed your follow-up chat on Monday. That was our mistake - I'm sorry about that! We've sent you an email to see how we can solve your problem, and someone will be following up by chat shortly as well. We'd love the opportunity to get this sorted out so you can get full value from Kiwi!

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