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Klaim Easy

Automated Returns, Warranties, and Shipping Claims

No reviews
Free

App highlights

  • Seamless workflow: use directly in Shopify admin

Key values section

Simplify Returns

Easily allow customers to return orders by refunds or store credits.

Simplify Warranties

Streamline the warranty claim process for your customers and CX reps.

Simplify Shipping

Give customers a place to easily tell you what went wrong with their shipment and keep track of shipment issues.

App details

Klaim Easy

Klaim Easy

Simplify Returns, Warranties, and Shipping claims

Make every interaction with your brand a great experience even the potentially negative ones. With Klaim Easy you can give your customers a seamless and easy way to submit returns or claims after they purchased your product. Instead of emailing back and forth to coordinate a return, warranty issue, or shipment issue you can create a place where your customers can quickly submit all the needed information for you to quickly solve their problem. Save time for you and your customers.

Overall Features

  • Customizable customer front-end that matches your brand
  • Create custom reasons for returns and warranties
  • Create your own email templates to fit your brand voice
  • Easy-to-use backend to quickly process returns and claims that resolve customers issues

Returns

  • Easily allow customers to return orders through a refund or store credit
  • Reduce returns by offering incentive to receive store credit
  • Automatically create return shipping labels for customers
  • Customizable return reasons to better understand why customers are returning your products
  • Gather data on the most returned items and the reasons they were returned

Warranty (Coming Soon!)

  • Streamline the warranty claim process for your customers and customer service reps.
  • Reduce warranty fraud by pulling order details directly from Shopify
  • Customizable warranty reasons to better understand which products are having issues to help identify a solution
  • Correct the issue by repairing, replacing, or giving store credit
  • Gain insights on most common warranty issues

shipments (Coming soon!)

  • Give customers a place to easily tell you what went wrong with their shipment
  • Keep track of shipping issues your customers are having
  • Get refunded for shipping issues caused by carriers
  • Gather critical data on your customers shipping experience
  • Gain insights on most common shipment issues so you can fix the root cause

Launch date

Klaim Easy

Klaim Easy

Simplify Returns, Warranties, and Shipping claims

Make every interaction with your brand a great experience even the potentially negative ones. With Klaim Easy you can give your customers a seamless and easy way to submit returns or claims after they purchased your product. Instead of emailing back and forth to coordinate a return, warranty issue, or shipment issue you can create a place where your customers can quickly submit all the needed information for you to quickly solve their problem. Save time for you and your customers.

Overall Features

  • Customizable customer front-end that matches your brand
  • Create custom reasons for returns and warranties
  • Create your own email templates to fit your brand voice
  • Easy-to-use backend to quickly process returns and claims that resolve customers issues

Returns

  • Easily allow customers to return orders through a refund or store credit
  • Reduce returns by offering incentive to receive store credit
  • Automatically create return shipping labels for customers
  • Customizable return reasons to better understand why customers are returning your products
  • Gather data on the most returned items and the reasons they were returned

Warranty (Coming Soon!)

  • Streamline the warranty claim process for your customers and customer service reps.
  • Reduce warranty fraud by pulling order details directly from Shopify
  • Customizable warranty reasons to better understand which products are having issues to help identify a solution
  • Correct the issue by repairing, replacing, or giving store credit
  • Gain insights on most common warranty issues

shipments (Coming soon!)

  • Give customers a place to easily tell you what went wrong with their shipment
  • Keep track of shipping issues your customers are having
  • Get refunded for shipping issues caused by carriers
  • Gather critical data on your customers shipping experience
  • Gain insights on most common shipment issues so you can fix the root cause

Launch date

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