Samlet bedømmelse
2,5
Antal pr. bedømmelsesniveau
  • 40 % af bedømmelserne er på 5 stjerner
  • 11 % af bedømmelserne er på 4 stjerner
  • 3 % af bedømmelserne er på 3 stjerner
  • 7 % af bedømmelserne er på 2 stjerner
  • 38 % af bedømmelserne er på 1 stjerner
7. juni 2022

I installed and setup everything so nicely and it is working perfectly with my store. Super easy to set up.

SHOPMAX
Australien
Mere end et år bruger appen
Klarna svarede 8. juni 2022

Thank you SHOPMAX for this great review! We're glad the app worked well for you and we appreciate you posting a review.

18. januar 2021

Mimmi has been a superstar from the start. Sorted all our issues and onboarding questions answered in no time. Thank you again!

UNCU London™
Storbritannien
Mere end et år bruger appen
Klarna svarede 18. januar 2021

Thank you UNCU London for taking your time to leave us a great review. We really appreciate it!

26. juni 2021

Contacted the support team 2 times and they are not answering me. Hopefully they see this and help.

Fully Vibed
Storbritannien
Mere end et år bruger appen
Klarna svarede 26. juni 2021

Hi Fully Vibed,
We're sorry that you didn't receive great support yet. I see that you store was successfully integrated with Klarna in your checkout yesterday per your first query. Regarding the second query about drag and drop in the On-site message app, I've requested collaborator access to your store just now so that we can debug further. We'll work with you to get everything working well!

25. marts 2021

Great app, very happy with look/feel on site. Support team are very good with helping with any changes made.

Nuevo Club
Storbritannien
Mere end et år bruger appen
Klarna svarede 25. marts 2021

Thank you for the great review Nuevo Club! We're very glad to help make you happy!

18. maj 2021

The whole Klarna team is prepared and available! I had some problems with the plugin but their team supported me great.

Tecno Service Veneta
Italien
Mere end et år bruger appen
Klarna svarede 18. maj 2021

Thank you Tecno Service Veneta for this review. We're very happy to help you and any merchant!

2. december 2020

very nice service. give me instant installation guidelines. nice communication person support. nice service klarna.

pramukhimpex
USA
Mere end et år bruger appen
Klarna svarede 2. december 2020

pramukhimpex - Thank you for your positive review. We appreciate it!

Redigeret 4. december 2020

Update: After posting our original review, we were contacted by customer support and received good customer service, resolving our current issues. We cannot recommend this app nor the customer service—both seem to be non-existent. We cannot get this app to show anything but a blank workspace, and despite scouring the support documentation AND contacting customer support (directly AND through Shopify) we've heard no response. Installation seemed easy enough (our site is not custom and all of our other apps work fine). We will have to search for a different BNPL service since we cannot get any assistance :(

Good Banana
USA
Mere end et år bruger appen
Klarna svarede 4. december 2020

Good Banana - We apologize for the technical issues and will ensure that merchant support contacts you if you have not already reached out to skosm@klarna.com. Thank you for your patience.

27. november 2020

Installed the app but had some issues viewing the messaging on the front end. The support staff were extremely helpful and responsive, addressing my issue almost immediately.
Having Klarna on site has provided our customers with a spread payment option during these hard financial times.

Jackson James Clothing
Storbritannien
Mere end et år bruger appen
Klarna svarede 27. november 2020

Thank you for the great review Jackson James Clothing. We're glad support was helpful and that Klarna is helping your customers.

2. december 2020

Placing the widget is always a little awkward but it gets the job done. The messaging that changes with order amount is nice on the cart page

Endorfin
USA
Mere end et år bruger appen
Klarna svarede 3. december 2020

Endorfin - Thank you for the positive feedback. We appreciate your business!

25. september 2020

I had an issue with the Klarna messaging positioning on my product page when I updated my theme. Very helpful and quick response. Sorted. Highly recommended.

Alfie Reid
Storbritannien
Mere end et år bruger appen
Klarna svarede 25. september 2020

@AlfieReid - Thank you for the positive review. We very much appreciate it.
Nicholas @ Klarna