Rezensionen (209)

Gesamtbewertung
2,6
Anzahl pro Bewertungsstufe
  • 39 % der Bewertungen sind 5 Sterne
  • 11 % der Bewertungen sind 4 Sterne
  • 4 % der Bewertungen sind 3 Sterne
  • 8 % der Bewertungen sind 2 Sterne
  • 38 % der Bewertungen sind 1 Sterne
12. Oktober 2020

It does what it says. I've had some issues but the support team helped me quickly with everything. Thank you!

Big Buttons
Vereinigtes Königreich
3 monate mit der App
Klarna hat geantwortet 12. Oktober 2020

@BigButtons Thanks for your kind words and awesome review rating. We appreciate it!
Nicholas @ Klarna

29. Oktober 2020

I was not able to install the app so I delete the app after the bad reviews I read! I give it another go, didn’t work neither so I contact help! Mimmi was soooo helpful she did all the set up for me! Quick an easy

Puzzle Design
Vereinigtes Königreich
3 monate mit der App
Klarna hat geantwortet 29. Oktober 2020

Hi Puzzle Design,
Thank you this review. We agree that Mimmi and team are doing a great job, and glad she was able to help you.

28. Januar 2022

I think this app is brilliant. Was slightly confused what to do first off. I contacted merchant support via phonecall, Rob my customer advisor/support was pure class. Excellent mannerisms, expert knowledge and help with I needed help to do. Cannot find a fault at all. Cannot mention to much how happy I am to have klarna setup on webpage/store totally opens new revenues to my business and I feel 100% comfortable that if any issues occur, that the expert help is there for me. Thank you so much klarna and especially Rob for helping me today. I Highly recommend this app to everyone.

SvenThorn
Vereinigtes Königreich
3 monate mit der App
Klarna hat geantwortet 28. Januar 2022

Thank you for the wonderful review SvenThorn!
We’re really glad we were able to help out & are here for any support in the future

26. Februar 2021

I used this app a few months back on a different store and it had so many problems... HOWEVER now it works perfectly (so far) and the support team is very quick to respond. 5* for making such a U turn!

The ATTIK
Vereinigtes Königreich
3 monate mit der App
Klarna hat geantwortet 26. Februar 2021

Really great to hear. Thank you for the review ATTIK. We did make some changes to improve, and glad those changes are helping!

10. Dezember 2020

I very happy with my service Courtney G. Helped me step by step and made sure that I understood everything. She was very helpful and also took her time. I’ll recommend anyone to do business with Klarna Thanks again

Sassyjazzyboutique
Vereinigte Staaten
2 monate mit der App
Klarna hat geantwortet 10. Dezember 2020

Thank you Sassyjazzyboutique for the great review; we're very happy Courtney G. is part of our team too!

8. März 2022

I've used Klarna as a consumer, I loved how it easy it was to use and how it makes larger purchases more affordable. I'm still in the process of setting it up on my store but I'm very excited to have my customers to be able to use it too

Hawt Sunny Shades
Vereinigte Staaten
2 monate mit der App
Klarna hat geantwortet 8. März 2022

Thank you Hawt Sunny Shades for this great review. We're so happy you love Klarna! We have a great support team available via skosm@klarna.com if you need any help setting up the app in your store.

17. Mai 2021

Excellent! So easy to install and add on site messaging and make it all look great without being a coder. Am hoping this will help with conversion. Am excited to start using it.

Kate Newington Interiors
Vereinigtes Königreich
2 monate mit der App
Klarna hat geantwortet 17. Mai 2021

Thank you so much Kate Newington Interiors for this review! Klarna On-site messaging does usually help increase conversion and hopefully will do so for your store too.

Bearbeitet am 4. Dezember 2020

Update: After posting our original review, we were contacted by customer support and received good customer service, resolving our current issues. We cannot recommend this app nor the customer service—both seem to be non-existent. We cannot get this app to show anything but a blank workspace, and despite scouring the support documentation AND contacting customer support (directly AND through Shopify) we've heard no response. Installation seemed easy enough (our site is not custom and all of our other apps work fine). We will have to search for a different BNPL service since we cannot get any assistance :(

Good Banana
Vereinigte Staaten
Mehr als ein jahr mit der App
Klarna hat geantwortet 4. Dezember 2020

Good Banana - We apologize for the technical issues and will ensure that merchant support contacts you if you have not already reached out to skosm@klarna.com. Thank you for your patience.

21. Mai 2020

This doesn't seem to work. I don't understand how I cant show people how much they can pay. It seems like im not the only one having a problem.

Venice Design
Vereinigte Staaten
Etwa 2 monate mit der App
Klarna hat geantwortet 21. Mai 2020

Hi Venice Design,
We'd like to help you getting this working for your store. If you haven't already, please open a support case by emailing skosm@klarna.com

2. Dezember 2020

Placing the widget is always a little awkward but it gets the job done. The messaging that changes with order amount is nice on the cart page

Endorfin
Vereinigte Staaten
Mehr als ein jahr mit der App
Klarna hat geantwortet 3. Dezember 2020

Endorfin - Thank you for the positive feedback. We appreciate your business!