Gesamtbewertung
2,5
Anzahl pro Bewertungsstufe
  • 40 % der Bewertungen sind 5 Sterne
  • 11 % der Bewertungen sind 4 Sterne
  • 3 % der Bewertungen sind 3 Sterne
  • 7 % der Bewertungen sind 2 Sterne
  • 38 % der Bewertungen sind 1 Sterne
10. November 2023

Bona aplicació. Instal·lació amb tutorial molt util par i amb suport del departament tècnic. Banner fàcil d'instal·lar i elegant disseny.

juegoyjardin.com
Spanien
Etwa ein jahr mit der App
Klarna hat geantwortet 14. November 2023

Hola juegoyjardin.com, gracias por la reseña de nuestra aplicación. Nos alegra saber que nuestro equipo de soporte a comerciantes y las guías fueron de ayuda. Por favor, no dudes en contactar nuevamente al equipo si tienes alguna pregunta.

"Hi juegoyjardin.com, thank you for the review of our app. We're glad to hear that our merchant support team and guides were helpful. Please feel free to contact the team again if you have any questions."

4. Oktober 2023

Funktioniert auch bei Deutschen Shops!! Alles ging schnell und Super, keine Probleme oder sonstiges. Positiv überrascht! Viele verschiede Layouts, für jeden Shop was da. Conversion Rate und generelles Vertrauen im Shop erheblich gestiegen. Würde ich jedem Shop-Inhaber auf jeden Fall empfehlen. Ein Muss!!

Internationale Videos
Deutschland
6 monate mit der App
30. November 2019

We're looking forward to partner with Klarna on the pay later plan! There was a slight issue with installing the on-site messaging on all product pages but after reaching out to their customer service, it was resolved. The response was quick, friendly and helpful. They fixed the issue within the next business day.

337 BRAND
Vereinigte Staaten
Mehr als 4 jahre mit der App
Klarna hat geantwortet 1. Dezember 2019

Thank you for the great review! We're happy to help you and any merchant who needs support!

30. Oktober 2020

Needed help with a change on our product page. Raised a support request and it was dealt with pretty much within the hour. Very impressed. Good to know Klarna has our back!

TierraAbode
Vereinigtes Königreich
Mehr als 4 jahre mit der App
Klarna hat geantwortet 30. Oktober 2020

Hi TierraAbode,
Thank for this great review. We absolutely have your back!

9. November 2019

Was unsure about installing it given the poor reviews, but it worked a charm for us! Easy to set up, nice options for placement. Easily customisable. Highly recommend!

WildBounds
Vereinigtes Königreich
Fast 4 jahre mit der App
Klarna hat geantwortet 9. November 2019

Thank you for the great review! We want all our app users to feel the same, but if there are any questions or issues, we're here to support.

Bearbeitet am 6. November 2020

Forget calling the regular Klarna Business help phone number we tried for over a year to get our onsite messaging sorted out and unless your a huge company Klarna is not really that interested sadly. Now having said that the guys that help you through this app are nothing short of fantastic, have asked for assistance on multiple sites, and Mimmi who has helped us has been incredible. Work is done almost instantly and in such a professional manner. We simply cannot rate or recommend them highly enough, it's just a pity they do not run the whole of Klarna the same way!
If you need assistance just email skosm@klarna.com for the most incredible customer support!

London Loves Beauty
Vereinigtes Königreich
Etwa 3 jahre mit der App
Klarna hat geantwortet 6. November 2020

Hi London Loves Beauty,
Thank you for this review. skosm@klarna.com is available and ready to help for anything related for Klarna Payments and Klarna On-site messaging for Shopify as an alternative payment method.

3. Dezember 2020

There was a conflict with my theme so placements didn’t work but Klarna helped put it right very quickly. Special thanks to Mimmi who went over and above on more than one occasion. Lots of report Klarna helps AOV so I’m glad it was sorted. Defo recommend the service.

Yililo
Vereinigtes Königreich
Etwa 3 jahre mit der App
Klarna hat geantwortet 3. Dezember 2020

Yililo - Thanks for recommending Klarna. We're glad that Mimmi could provide positive support!

2. Dezember 2020

I had some troubles installing the app due to some conflicting code, but nothing that wasn't speedily sorted by the customer service team. They had me up and running in a few minutes and were friendly and understanding throughout.

BlazePod UK
Vereinigtes Königreich
Fast 3 jahre mit der App
Klarna hat geantwortet 2. Dezember 2020

BlazePod UK - Thank you for your patience and for working with us. We appreciate it, Nicholas

21. November 2019

Perfect!!!! This app makes my customers aware of how affordable my products can be with the help of a finance plan. Leaving nothing to the imagination but planting a seed that will reap, MORE SALES!
THANK YOU KLARNA

House Perks
Vereinigte Staaten
Fast 3 jahre mit der App
Klarna hat geantwortet 21. November 2019

Very happy to hear you've been enjoying On-Site Messaging! Should you need any support, do reach out to us.

3. März 2021

Excellent application and serious and fast support.
In this way, customers are easily guided in their choice to use this type of payment.
It is safe, easy and fast.

VERGA-Plast Store
Italien
Fast 3 jahre mit der App
Klarna hat geantwortet 3. März 2021

Thank you for the great review VERGA-Plast Store; we agree that on-site messaging is a great way to show your shoppers that Klarna payment methods are available throughout the shopping journey and boost your sales!