Reseñas (203)

Calificación general
2,6
Recuentos por nivel de calificación
  • El 40% de las calificaciones son de 5 estrellas
  • El 11% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 7% de las calificaciones son de 2 estrellas
  • El 38% de las calificaciones son de 1 estrellas
8 de marzo de 2022

I've used Klarna as a consumer, I loved how it easy it was to use and how it makes larger purchases more affordable. I'm still in the process of setting it up on my store but I'm very excited to have my customers to be able to use it too

Hawt Sunny Shades
Estados Unidos
2 meses usando la aplicación
Klarna respondió 8 de marzo de 2022

Thank you Hawt Sunny Shades for this great review. We're so happy you love Klarna! We have a great support team available via skosm@klarna.com if you need any help setting up the app in your store.

17 de mayo de 2021

Excellent! So easy to install and add on site messaging and make it all look great without being a coder. Am hoping this will help with conversion. Am excited to start using it.

Kate Newington Interiors
Reino Unido
2 meses usando la aplicación
Klarna respondió 17 de mayo de 2021

Thank you so much Kate Newington Interiors for this review! Klarna On-site messaging does usually help increase conversion and hopefully will do so for your store too.

20 de enero de 2021

Mimmi, The one who knows what "customer care" is, the definition.. Thank you very much for the quick response and resolved all my issues. Great knowledge!

IRVINNS
Países Bajos
Alrededor de 2 meses usando la aplicación
Klarna respondió 21 de enero de 2021

Thank you Irvinns for the great review; we're very happy we could help!

24 de noviembre de 2020

I had a little bit of a problem and couldn't see the ad positioning when setting up, but got to Klarna website and within minutes got support. Mimmi was super helpful logging in my website and helping me with it. Fantastic service! Thank you again!

Adriana Chede Jewellery
Reino Unido
Alrededor de 1 mes usando la aplicación
Klarna respondió 24 de noviembre de 2020

Thank you for the great review Adriana Chede Jewellery! We're also very glad Mimmi is on our team and provides such great support!

1 de diciembre de 2021

I have used other BNPL apps in an other platforms and I understand the value of these apps and what they do. Most people tend to review the app itself which for me is still early days but I am extremely confident that the functionality of this app will work as intended. What I do want to review now is the service and support offered by Klarna. In my first experience, it has been absolutely outstanding, I raised a ticket for some help and within less than 10 minutes I had a real person respond to me ready to help. I requested help installing the app on my website and within several hours of the same day my app had been installed for me. Communication was great and the person helping was very polite and very professional, it was a great joy.

UK GIFT SHOP
Reino Unido
Alrededor de 1 mes usando la aplicación
Klarna respondió 1 de diciembre de 2021

Thank you UK Gift Shop! We'll keep doing our best to provide excellent support for you and any merchant who needs it!

16 de abril de 2021

Great customer service and help from the team - quick responses and does exactly what you need to be done :)

The Healthy Living Store
Reino Unido
Alrededor de 1 mes usando la aplicación
Klarna respondió 16 de abril de 2021

So glad we could help, The Healthy Living Store! Thank you for the great review!

4 de enero de 2020

Can't be more happy with how easy the whole Klarna integration was.
Thank you for your amazing product.

ELLAVENTA
Estados Unidos
26 días usando la aplicación
Klarna respondió 5 de enero de 2020

Thanks for the great review! So happy that you experience was good and we're always here if you have any questions or issues.

26 de noviembre de 2020

Really helpful assistance from Mimmi at Klarna who resolved an issue where the Klarna banners weren't showing on the site. App works great now!

Soothe Space
Reino Unido
24 días usando la aplicación
Klarna respondió 26 de noviembre de 2020

Thank you for the great review Soothe Space!

20 de diciembre de 2021

Good app, easy to install & configure.
Also, just as important, great support if something isn't working as it should.

BeYou
Reino Unido
24 días usando la aplicación
Klarna respondió 20 de diciembre de 2021

Hi BeYou!
Thank you so much for your feedback! We are super glad you are happy with our app.
We always try to be as much of a help as possible so please do reach out if you need anything in the future!

15 de septiembre de 2020

I do not understand the current rating! The Merchant support was awesome, really friendly and helpful.

mrssmile
Alemania
24 días usando la aplicación
Klarna respondió 15 de septiembre de 2020

Thank you mrssmile for the positive review. We're happy that we could help and that the app is working well for your store.