Reseñas (219)

Calificación general
2,4
Recuentos por nivel de calificación
  • El 37% de las calificaciones son de 5 estrellas
  • El 11% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 8% de las calificaciones son de 2 estrellas
  • El 41% de las calificaciones son de 1 estrellas
30 de agosto de 2023

Was working for a while but has now stopped working completely and does not appear on the product pages as before. No idea what has happened, very unstable app.

Floragy
Reino Unido
7 meses usando la aplicación
Klarna respondió 1 de septiembre de 2023

Hi Floragy,

We're sorry that your experience using our On Site Messaging has been less than Smoooth.

We can confirm that your placements are now active again following a fix ...

14 de octubre de 2021

After 6 months my KLARNA app still doesn’t work sent 1000 emails tried to contact online chat every time I contact them they ask me to send screenshots of our credentials or disable API which we did 100 times still no help definitely needs IMPROVEMENTS on customer service to try to fix problem for now we have been offered clearpay solutions without any problem

Belsize Activewear
Reino Unido
6 meses usando la aplicación
Klarna respondió 14 de octubre de 2021

Hi Belsize Activewear,
We're really sorry you are experiencing issues with the integration. We need to review everything is configured correctly on your side to get you set ...

Fecha de modificación: 26 de enero de 2021

I had the most refreshing and pleasant customer support experience I have ever had HANDS DOWN. I was not using the On-Site Messaging on my site and Courtney was absolutely amazing she took the time to explain the benefits of the app and even went to far as to walk me through adjusting the banner placement in my home page and product pages. I actually called in for something completely different ...

Wood N Wicks Candle Company
Estados Unidos
7 meses usando la aplicación
Klarna respondió 26 de enero de 2021

Thank you for the fantastic review Wood N Wicks Candle Company! We agree that Courtney is great, and very glad she was able to help you.

5 de octubre de 2023

I was setting up the hard way through code and after a lot of tears, I then installed this app.... Thankyou!

Mindless Shoppers
Australia
7 meses usando la aplicación
Klarna respondió 13 de octubre de 2023

Thank you for your review!

23 de febrero de 2021

Just patterned with Klarna and I’m already loving it! Exceptional service aswell, very quick responses if you need any help.

JAI + CO
Reino Unido
7 meses usando la aplicación
Klarna respondió 23 de febrero de 2021

So glad you're loving Klarna, and we'll work hard to keep it so. Thanks for the review JAI + CO!

17 de abril de 2020

Doesn't work -- reached out to the general Klarna help who replied instantly only to refer me to the app help email, and its been 2 days and still no response.

LUNAVUE
Estados Unidos
5 meses usando la aplicación
Klarna respondió 17 de abril de 2020

Hi LUNAVUE,
We apologize for the delayed support response for your case; our support team is working hard to help with support cases as quickly as they can. Our systems show ...

23 de junio de 2023

Impossible de mettre en place Klarna. 2 jours que j'attends que l'on m'appelle. D'abord impossible de payer en plusieurs fois si la livraison se fait via point relay, puis ensuite après quelques manipulations pour remettre tout à 0, impossible de remettre Klarna et personne ne vient en aide... Je suis complètement déçue, et surprise que l'on ne me vienne pas en aide, même quand c'est moi qui ...

JEANNETTE SHOP
Francia
5 meses usando la aplicación
4 de octubre de 2023

Funktioniert auch bei Deutschen Shops!! Alles ging schnell und Super, keine Probleme oder sonstiges. Positiv überrascht! Viele verschiede Layouts, für jeden Shop was da. Conversion Rate und generelles Vertrauen im Shop erheblich gestiegen. Würde ich jedem Shop-Inhaber auf jeden Fall empfehlen. Ein Muss!!

Internationale Videos
Alemania
6 meses usando la aplicación
31 de diciembre de 2021

Really good app. The support team is really good if you need any tech support. I needed help with my installation and the tech support team replied to me in minutes, very helpful.

smativi
Reino Unido
6 meses usando la aplicación
Klarna respondió 31 de diciembre de 2021

Thank you for the great review smativi! We're happy our team could help you this time, and we're happy to help whenever needed! Happy New Year!

Fecha de modificación: 15 de marzo de 2021

Being Sound Engineer without any IT knowledge, I had some head scratching with the initial setup, but the most helpful support helped me out fast.
Warmly recommended.

Samsara Records Web Shop
Finlandia
Casi 4 años usando la aplicación
Klarna respondió 15 de marzo de 2021

Thank you for taking your time to share feedback, Samsara Records Web Shop! We appreciate the recommendation!