Reseñas (210)

Calificación general
2,6
Recuentos por nivel de calificación
  • El 39% de las calificaciones son de 5 estrellas
  • El 11% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 8% de las calificaciones son de 2 estrellas
  • El 39% de las calificaciones son de 1 estrellas
21 de agosto de 2019

I was excited when I came across the app and I downloaded it to my Shopify store. Once I had the app downloaded it told me that I need to manually input a merchant Id. I didn't understand so I googled the issue and did not get results. I then removed app because I thought there may be a glitch. I now can't reinstall the app to my Shopify it saids the app is no longer available?

Boss'd Up Culture
Estados Unidos
27 minutos usando la aplicación
Klarna respondió 22 de agosto de 2019

We hope to get you back to being excited for this app! Please open a support case by emailing skosm@klarna.com and we'll work with you to get the app installed again and working on your store.

This app allows the installation and configuration for the messaging of Klarna in your store, but a prerequisite is to have Klarna Payments active and successfully configured for your Shopify store as an alternative payment provider, per https://x.klarnacdn.net/plugins/KlarnaOnSiteMessagingapponShopifySupportGuide.html

As long as Klarna Payments is active, when this on-site messaging app is installed, the Klarna API Merchant Id will automatically configured in the app as part of the install.

If you do not yet have Klarna API credentials, you can sign up at klarna.com