Reseñas (207)

Calificación general
2,6
Recuentos por nivel de calificación
  • El 39% de las calificaciones son de 5 estrellas
  • El 11% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 8% de las calificaciones son de 2 estrellas
  • El 38% de las calificaciones son de 1 estrellas
6 de junio de 2024

Super easy to se up in 2 minutes. Would recommend to anybody. No idea why there are 1 star reviews.

Teng Tools USA
Estados Unidos
2 días usando la aplicación
Klarna respondió 8 de junio de 2024

Thank you for your review! We are happy to hear about your positive experience.

10 de noviembre de 2023

Bona aplicació. Instal·lació amb tutorial molt util par i amb suport del departament tècnic. Banner fàcil d'instal·lar i elegant disseny.

juegoyjardin.com
España
Alrededor de 1 año usando la aplicación
Klarna respondió 14 de noviembre de 2023

Hola juegoyjardin.com, gracias por la reseña de nuestra aplicación. Nos alegra saber que nuestro equipo de soporte a comerciantes y las guías fueron de ayuda. Por favor, no dudes en contactar nuevamente al equipo si tienes alguna pregunta.

"Hi juegoyjardin.com, thank you for the review of our app. We're glad to hear that our merchant support team and guides were helpful. Please feel free to contact the team again if you have any questions."

30 de noviembre de 2019

We're looking forward to partner with Klarna on the pay later plan! There was a slight issue with installing the on-site messaging on all product pages but after reaching out to their customer service, it was resolved. The response was quick, friendly and helpful. They fixed the issue within the next business day.

337 BRAND
Estados Unidos
Más de 4 años usando la aplicación
Klarna respondió 1 de diciembre de 2019

Thank you for the great review! We're happy to help you and any merchant who needs support!

30 de octubre de 2020

Needed help with a change on our product page. Raised a support request and it was dealt with pretty much within the hour. Very impressed. Good to know Klarna has our back!

TierraAbode
Reino Unido
Más de 4 años usando la aplicación
Klarna respondió 30 de octubre de 2020

Hi TierraAbode,
Thank for this great review. We absolutely have your back!

9 de noviembre de 2019

Was unsure about installing it given the poor reviews, but it worked a charm for us! Easy to set up, nice options for placement. Easily customisable. Highly recommend!

WildBounds
Reino Unido
Casi 4 años usando la aplicación
Klarna respondió 9 de noviembre de 2019

Thank you for the great review! We want all our app users to feel the same, but if there are any questions or issues, we're here to support.

16 de abril de 2021

Great customer service and help from the team - quick responses and does exactly what you need to be done :)

The Healthy Living Store
Reino Unido
Alrededor de 3 años usando la aplicación
Klarna respondió 16 de abril de 2021

So glad we could help, The Healthy Living Store! Thank you for the great review!

Fecha de modificación: 6 de noviembre de 2020

Forget calling the regular Klarna Business help phone number we tried for over a year to get our onsite messaging sorted out and unless your a huge company Klarna is not really that interested sadly. Now having said that the guys that help you through this app are nothing short of fantastic, have asked for assistance on multiple sites, and Mimmi who has helped us has been incredible. Work is done almost instantly and in such a professional manner. We simply cannot rate or recommend them highly enough, it's just a pity they do not run the whole of Klarna the same way!
If you need assistance just email skosm@klarna.com for the most incredible customer support!

London Loves Beauty
Reino Unido
Alrededor de 3 años usando la aplicación
Klarna respondió 6 de noviembre de 2020

Hi London Loves Beauty,
Thank you for this review. skosm@klarna.com is available and ready to help for anything related for Klarna Payments and Klarna On-site messaging for Shopify as an alternative payment method.

3 de diciembre de 2020

There was a conflict with my theme so placements didn’t work but Klarna helped put it right very quickly. Special thanks to Mimmi who went over and above on more than one occasion. Lots of report Klarna helps AOV so I’m glad it was sorted. Defo recommend the service.

Yililo
Reino Unido
Alrededor de 3 años usando la aplicación
Klarna respondió 3 de diciembre de 2020

Yililo - Thanks for recommending Klarna. We're glad that Mimmi could provide positive support!

2 de diciembre de 2020

I had some troubles installing the app due to some conflicting code, but nothing that wasn't speedily sorted by the customer service team. They had me up and running in a few minutes and were friendly and understanding throughout.

BlazePod UK
Reino Unido
Casi 3 años usando la aplicación
Klarna respondió 2 de diciembre de 2020

BlazePod UK - Thank you for your patience and for working with us. We appreciate it, Nicholas

21 de noviembre de 2019

Perfect!!!! This app makes my customers aware of how affordable my products can be with the help of a finance plan. Leaving nothing to the imagination but planting a seed that will reap, MORE SALES!
THANK YOU KLARNA

House Perks
Estados Unidos
Casi 3 años usando la aplicación
Klarna respondió 21 de noviembre de 2019

Very happy to hear you've been enjoying On-Site Messaging! Should you need any support, do reach out to us.