Avis (209)

Note globale
2,6
Nombre d’avis par note
  • 39 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 4 % des avis sont des avis à 3 étoiles
  • 8 % des avis sont des avis à 2 étoiles
  • 38 % des avis sont des avis à 1 étoiles
28 janvier 2022

I think this app is brilliant. Was slightly confused what to do first off. I contacted merchant support via phonecall, Rob my customer advisor/support was pure class. Excellent mannerisms, expert knowledge and help with I needed help to do. Cannot find a fault at all. Cannot mention to much how happy I am to have klarna setup on webpage/store totally opens new revenues to my business and I feel 100% comfortable that if any issues occur, that the expert help is there for me. Thank you so much klarna and especially Rob for helping me today. I Highly recommend this app to everyone.

SvenThorn
Royaume-Uni
3 mois d’utilisation de l’application
Klarna a répondu 28 janvier 2022

Thank you for the wonderful review SvenThorn!
We’re really glad we were able to help out & are here for any support in the future

26 février 2021

I used this app a few months back on a different store and it had so many problems... HOWEVER now it works perfectly (so far) and the support team is very quick to respond. 5* for making such a U turn!

The ATTIK
Royaume-Uni
3 mois d’utilisation de l’application
Klarna a répondu 26 février 2021

Really great to hear. Thank you for the review ATTIK. We did make some changes to improve, and glad those changes are helping!

10 décembre 2020

I very happy with my service Courtney G. Helped me step by step and made sure that I understood everything. She was very helpful and also took her time. I’ll recommend anyone to do business with Klarna Thanks again

Sassyjazzyboutique
États-Unis
2 mois d’utilisation de l’application
Klarna a répondu 10 décembre 2020

Thank you Sassyjazzyboutique for the great review; we're very happy Courtney G. is part of our team too!

8 mars 2022

I've used Klarna as a consumer, I loved how it easy it was to use and how it makes larger purchases more affordable. I'm still in the process of setting it up on my store but I'm very excited to have my customers to be able to use it too

Hawt Sunny Shades
États-Unis
2 mois d’utilisation de l’application
Klarna a répondu 8 mars 2022

Thank you Hawt Sunny Shades for this great review. We're so happy you love Klarna! We have a great support team available via skosm@klarna.com if you need any help setting up the app in your store.

17 mai 2021

Excellent! So easy to install and add on site messaging and make it all look great without being a coder. Am hoping this will help with conversion. Am excited to start using it.

Kate Newington Interiors
Royaume-Uni
2 mois d’utilisation de l’application
Klarna a répondu 17 mai 2021

Thank you so much Kate Newington Interiors for this review! Klarna On-site messaging does usually help increase conversion and hopefully will do so for your store too.

20 janvier 2021

Mimmi, The one who knows what "customer care" is, the definition.. Thank you very much for the quick response and resolved all my issues. Great knowledge!

IRVINNS
Pays-Bas
Environ 2 mois d’utilisation de l’application
Klarna a répondu 21 janvier 2021

Thank you Irvinns for the great review; we're very happy we could help!

24 novembre 2020

I had a little bit of a problem and couldn't see the ad positioning when setting up, but got to Klarna website and within minutes got support. Mimmi was super helpful logging in my website and helping me with it. Fantastic service! Thank you again!

Adriana Chede Jewellery
Royaume-Uni
Environ un mois d’utilisation de l’application
Klarna a répondu 24 novembre 2020

Thank you for the great review Adriana Chede Jewellery! We're also very glad Mimmi is on our team and provides such great support!

1 décembre 2021

I have used other BNPL apps in an other platforms and I understand the value of these apps and what they do. Most people tend to review the app itself which for me is still early days but I am extremely confident that the functionality of this app will work as intended. What I do want to review now is the service and support offered by Klarna. In my first experience, it has been absolutely outstanding, I raised a ticket for some help and within less than 10 minutes I had a real person respond to me ready to help. I requested help installing the app on my website and within several hours of the same day my app had been installed for me. Communication was great and the person helping was very polite and very professional, it was a great joy.

UK GIFT SHOP
Royaume-Uni
Environ un mois d’utilisation de l’application
Klarna a répondu 1 décembre 2021

Thank you UK Gift Shop! We'll keep doing our best to provide excellent support for you and any merchant who needs it!

4 janvier 2020

Can't be more happy with how easy the whole Klarna integration was.
Thank you for your amazing product.

ELLAVENTA
États-Unis
26 jours d’utilisation de l’application
Klarna a répondu 5 janvier 2020

Thanks for the great review! So happy that you experience was good and we're always here if you have any questions or issues.

26 novembre 2020

Really helpful assistance from Mimmi at Klarna who resolved an issue where the Klarna banners weren't showing on the site. App works great now!

Soothe Space
Royaume-Uni
24 jours d’utilisation de l’application
Klarna a répondu 26 novembre 2020

Thank you for the great review Soothe Space!