Recensioni (111)

Valutazione complessiva
2,3
Numero di recensioni per livello
  • Il 32% delle recensioni ha 5 stelle
  • Il 14% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 3% delle recensioni ha 2 stelle
  • Il 50% delle recensioni ha 1 stelle
30 novembre 2021

Very helpful indeed - sorted my issue out very quickly so thank you very much :o) it’s now working perfectly on my website!

Be-Dazzling by Sparkle Supplies UK
Regno Unito
4 giorni di utilizzo dell’app
Klarna ha risposto 30 novembre 2021

Thank you for the great review! Happy we could help this time, and anytime help is needed!

11 febbraio 2022

Hello everyone. I would like to write about the excellent support from Mimmi from Klarna Bank Merchant support. I had a problem and I wrote to Klarna Merchant Support. I got a very quick responses to my help requests, very clear and detailed from Mimmi. She assisted me till my problem was solved. Now all works correctly and good. It's a pleasure to receive such fast, professional and friendly support! Thanks a lot, Mimmi! Sincerely, Samoilova Inna

Chimeraplanet
Finlandia
4 giorni di utilizzo dell’app
Klarna ha risposto 11 febbraio 2022

Thank you Samoilova Inna for this great review. We agree - Mimmi is great! Very glad she could help!

2 novembre 2020

The app wouldn't download onto Shopify but I contacted the Helpdesk and Mimmi was super helpful and got it sorted for me right away. Great service!

indiesattic
Regno Unito
4 giorni di utilizzo dell’app
Klarna ha risposto 2 novembre 2020

Hi indiesattic,
Thank you for the great review! We appreciate you taking the time to share your feedback about the app and Mimmi. We agree that Mimmi is doing a great job!

15 febbraio 2025

I was unable to get the app installed on my store at first. My brain was so fogged up. I took a break for a few days and went back to try and integrate Klarna to my website and it was really easy. I guess it just took me to slow down and read everything thoroughly. I went back to my site to check and make sure it was done successful and now I'm happy and can share the news with my customers.

For anyone out there struggling like i was just take a mental break. Then go back to the klarna app on your shopify store click the dots on the top right then hit manage it will send you to the klarna app log in with your business info and then follow the steps from there. Make sure you have your merchant ID handy. The app will automatically try to integrate. Then it will switch to your shopify store but it wont go through. There will be a box that says manual entry thats where you put in your merchant ID and then your done, its activated. I think thats all the steps lol, sorry if I missed one. Just follow the last few steps after that. Hope this helps.

A Precious Flame
Stati Uniti
14 minuti di utilizzo dell’app
Data modifica: 8 agosto 2019

I was hesitant to use the app after reading the reviews, but I was pleasantly surprised. I was able to install the Klarna messaging on our product pages without too much trouble. We use the Atlantic theme. Although I wasn't able to place the messaging where I would have liked, I was able to find a spot within the product description to place it. I received an error message when I tried to place it near the product pricing information where it really belongs notifying me that there was a conflict. Typically, with this type of install, the user must modify the liquid, so it was great to have a free app that allowed me to place the Klarna message.

Pure Living Space
Stati Uniti
2 giorni di utilizzo dell’app
Klarna ha risposto 8 agosto 2019

Thank you for your review. We're glad you tried the app and you were pleasantly surprised. Regarding the error, when dragging the pink box on the store preview page, the code is trying to attach to a CSS element on the page that will work across all product pages. That CSS element is how the code knows where to insert the placement code into the page. The error you received happens when the code determines that the chosen position will not work well, meaning the CSS element chosen is not a good choice across pages. The code is designed to guide to an appropriate element on the page and enable adding on-site messaging to a store without requiring you to update any code directly, but of course that isn't always simple. If desired or necessary, the app does also allow the option to instead manually enter an appropriate CSS element (under the Ad Position->CSS option).

16 dicembre 2020

Brilliant APP. Mimmi in customer support is excellent too and helped me out with a problem I had (which was my fault...) - Thanks guys :)

Modern Cloth Nappies
Regno Unito
1 giorno di utilizzo dell’app
Klarna ha risposto 16 dicembre 2020

Thank you so much for the great review Modern Cloth Nappies; we appreciate it!

18 marzo 2021

Easy to install and use. Very good and helpful customer service. Already seeing customers buying using Klarna.

Actual Fact Clothing
Regno Unito
Circa 23 ore di utilizzo dell’app
Klarna ha risposto 18 marzo 2021

We're very happy you are happy Actual Fact Clothing! Thanks for the review!

16 dicembre 2020

A fantastic experience getting set up with Klarna. Had a few initial development issues to get set up, but Mimmi in Merchant support was excellent!

Monocle Madness™
Regno Unito
Circa 23 ore di utilizzo dell’app
Klarna ha risposto 16 dicembre 2020

Thanks for the great review Monocle Madness!

27 ottobre 2021

I found the Klarna on site messaging support super helpful, they sent me a step by step guide which was super easy to follow and it was all set up. I watched the video on how to set everything up from the app store, which I did have to watch twice, then using the auto finder for positioning of the ads is super easy. Making layout adjustments for a newbie was pretty straight forward. I would recommend to make it personal to your site.

Foot World
Regno Unito
Circa 21 ore di utilizzo dell’app
Klarna ha risposto 28 ottobre 2021

Hi Foot World,
Thank you so much for your feedback!
If you do need any help in the future please just drop us a message - we are always happy to help!

Data modifica: 20 gennaio 2021

Works well and support is fast and very helpful. Thank you. - ART OF THE MOVIES - Original Vintage and Contemporary Movie Posters

Art of the Movies
Regno Unito
Circa 18 ore di utilizzo dell’app
Klarna ha risposto 21 gennaio 2021

Thank you Art of the Movies for the review. We appreciate you taking the time to give feedback.