Avaliações (210)

Classificação geral
2,6
Número por nível de avaliação
  • 39% das avaliações são de 5 estrelas
  • 11% das avaliações são de 4 estrelas
  • 4% das avaliações são de 3 estrelas
  • 8% das avaliações são de 2 estrelas
  • 39% das avaliações são de 1 estrelas
Data de edição: 8 de agosto de 2019

I was hesitant to use the app after reading the reviews, but I was pleasantly surprised. I was able to install the Klarna messaging on our product pages without too much trouble. We use the Atlantic theme. Although I wasn't able to place the messaging where I would have liked, I was able to find a spot within the product description to place it. I received an error message when I tried to place it near the product pricing information where it really belongs notifying me that there was a conflict. Typically, with this type of install, the user must modify the liquid, so it was great to have a free app that allowed me to place the Klarna message.

Pure Living Space
Estados Unidos
Mais de 2 anos usando o app
Klarna deixou uma resposta 8 de agosto de 2019

Thank you for your review. We're glad you tried the app and you were pleasantly surprised. Regarding the error, when dragging the pink box on the store preview page, the code is trying to attach to a CSS element on the page that will work across all product pages. That CSS element is how the code knows where to insert the placement code into the page. The error you received happens when the code determines that the chosen position will not work well, meaning the CSS element chosen is not a good choice across pages. The code is designed to guide to an appropriate element on the page and enable adding on-site messaging to a store without requiring you to update any code directly, but of course that isn't always simple. If desired or necessary, the app does also allow the option to instead manually enter an appropriate CSS element (under the Ad Position->CSS option).

11 de janeiro de 2021

I have only recently installed this app, so it's a bit early to comment on the performance, but it looks great so far. However, I can comment on the customer service I have received since installing the app. I had a bit of a nightmare getting everything set up and looking how I wanted it to on my site, as I'm not the most technically gifted person, but Mimmi's customer service has been second to none! Extremely efficient and makes sure everything is exactly how you want it to be. Mimmi has really gone above and beyond for my business, so for that, a 5* is fully deserved!

Finer Bedrooms
Reino Unido
Mais de 2 anos usando o app
Klarna deixou uma resposta 11 de janeiro de 2021

Thank you very much for the great review, Finer Bedrooms. We're very happy we could help!

20 de dezembro de 2021

Good app, easy to install & configure.
Also, just as important, great support if something isn't working as it should.

BeYou
Reino Unido
24 dias usando o app
Klarna deixou uma resposta 20 de dezembro de 2021

Hi BeYou!
Thank you so much for your feedback! We are super glad you are happy with our app.
We always try to be as much of a help as possible so please do reach out if you need anything in the future!

18 de janeiro de 2021

Mimmi has been a superstar from the start. Sorted all our issues and onboarding questions answered in no time. Thank you again!

UNCU London™
Reino Unido
Mais de 1 ano usando o app
Klarna deixou uma resposta 18 de janeiro de 2021

Thank you UNCU London for taking your time to leave us a great review. We really appreciate it!

2 de dezembro de 2020

very nice service. give me instant installation guidelines. nice communication person support. nice service klarna.

pramukhimpex
Estados Unidos
Mais de 1 ano usando o app
Klarna deixou uma resposta 2 de dezembro de 2020

pramukhimpex - Thank you for your positive review. We appreciate it!

19 de abril de 2021

Excellent support and help, quick responses, integration was done quickly and all edits were done perfectly.

JUSTPRETTYCHIC
Reino Unido
16 dias usando o app
Klarna deixou uma resposta 19 de abril de 2021

Thank you for the great review JUSTPRETTYCHIC! We're very happy we could help!

27 de novembro de 2020

Installed the app but had some issues viewing the messaging on the front end. The support staff were extremely helpful and responsive, addressing my issue almost immediately.
Having Klarna on site has provided our customers with a spread payment option during these hard financial times.

Jackson James Clothing
Reino Unido
Mais de 1 ano usando o app
Klarna deixou uma resposta 27 de novembro de 2020

Thank you for the great review Jackson James Clothing. We're glad support was helpful and that Klarna is helping your customers.

25 de setembro de 2020

I had an issue with the Klarna messaging positioning on my product page when I updated my theme. Very helpful and quick response. Sorted. Highly recommended.

Alfie Reid
Reino Unido
Mais de 1 ano usando o app
Klarna deixou uma resposta 25 de setembro de 2020

@AlfieReid - Thank you for the positive review. We very much appreciate it.
Nicholas @ Klarna

31 de agosto de 2020

The app works really well for me, and it’s important to promote Klarna and so it works to it’s intended purpose - increasing order value and increasing conversions. App support were quick and helpful!

LamBrow
Reino Unido
Aproximadamente 1 ano usando o app
Klarna deixou uma resposta 31 de agosto de 2020

Thank you LamBrow for the great review. We're glad we could help and that the app is working well for your store. We agree that on-site messaging really does work well for both customers & merchants.

8 de abril de 2022

Love Klarna! Rob from the support team was super helpful with integration. I hope this really helps us boost our sales!

Brixton's Baddest Skateshop
Reino Unido
10 dias usando o app
Klarna deixou uma resposta 8 de abril de 2022

Hi Brixton's Baddest Skateshop,
Thank you for the fantastic review, we're glad you're loving Klarna!
Our Support team are happy to help with an queries in the future