Klarna On‑Site Messaging , 202 avaliações

Classificação geral
2,5
Número por nível de avaliação
  • 40% das avaliações são de 5 estrelas
  • 11% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 7% das avaliações são de 2 estrelas
  • 38% das avaliações são de 1 estrelas
19 de abril de 2023

Super App, full integration with our website and our theme. The service team done also our request within 24 Hours which is quick compare to the size of company.
So far very happy to use Klarna just like our customers.

Elite Screens
Alemanha
Quase 2 anos usando o app
Klarna deixou uma resposta 19 de abril de 2023

Hi Elite Screens,

Thank you very much for taking the time to rate our app.
We are very glad you're happy with the app and the support you have received.
Please feel free to get in touch for any support needed in the future.

4 de outubro de 2023

Funktioniert auch bei Deutschen Shops!! Alles ging schnell und Super, keine Probleme oder sonstiges. Positiv überrascht! Viele verschiede Layouts, für jeden Shop was da. Conversion Rate und generelles Vertrauen im Shop erheblich gestiegen. Würde ich jedem Shop-Inhaber auf jeden Fall empfehlen. Ein Muss!!

Internationale Videos
Alemanha
6 meses usando o app
5 de outubro de 2023

I was setting up the hard way through code and after a lot of tears, I then installed this app.... Thankyou!

Mindless Shoppers
Austrália
Aproximadamente 4 horas usando o app
Klarna deixou uma resposta 13 de outubro de 2023

Thank you for your review!

10 de novembro de 2023

Bona aplicació. Instal·lació amb tutorial molt util par i amb suport del departament tècnic. Banner fàcil d'instal·lar i elegant disseny.

juegoyjardin.com
Espanha
Aproximadamente 1 ano usando o app
Klarna deixou uma resposta 14 de novembro de 2023

Hola juegoyjardin.com, gracias por la reseña de nuestra aplicación. Nos alegra saber que nuestro equipo de soporte a comerciantes y las guías fueron de ayuda. Por favor, no dudes en contactar nuevamente al equipo si tienes alguna pregunta.

"Hi juegoyjardin.com, thank you for the review of our app. We're glad to hear that our merchant support team and guides were helpful. Please feel free to contact the team again if you have any questions."

30 de novembro de 2019

We're looking forward to partner with Klarna on the pay later plan! There was a slight issue with installing the on-site messaging on all product pages but after reaching out to their customer service, it was resolved. The response was quick, friendly and helpful. They fixed the issue within the next business day.

337 BRAND
Estados Unidos
Mais de 4 anos usando o app
Klarna deixou uma resposta 1 de dezembro de 2019

Thank you for the great review! We're happy to help you and any merchant who needs support!

30 de outubro de 2020

Needed help with a change on our product page. Raised a support request and it was dealt with pretty much within the hour. Very impressed. Good to know Klarna has our back!

TierraAbode
Reino Unido
Mais de 4 anos usando o app
Klarna deixou uma resposta 30 de outubro de 2020

Hi TierraAbode,
Thank for this great review. We absolutely have your back!

9 de novembro de 2019

Was unsure about installing it given the poor reviews, but it worked a charm for us! Easy to set up, nice options for placement. Easily customisable. Highly recommend!

WildBounds
Reino Unido
Quase 4 anos usando o app
Klarna deixou uma resposta 9 de novembro de 2019

Thank you for the great review! We want all our app users to feel the same, but if there are any questions or issues, we're here to support.

Data de edição: 6 de novembro de 2020

Forget calling the regular Klarna Business help phone number we tried for over a year to get our onsite messaging sorted out and unless your a huge company Klarna is not really that interested sadly. Now having said that the guys that help you through this app are nothing short of fantastic, have asked for assistance on multiple sites, and Mimmi who has helped us has been incredible. Work is done almost instantly and in such a professional manner. We simply cannot rate or recommend them highly enough, it's just a pity they do not run the whole of Klarna the same way!
If you need assistance just email skosm@klarna.com for the most incredible customer support!

London Loves Beauty
Reino Unido
Aproximadamente 3 anos usando o app
Klarna deixou uma resposta 6 de novembro de 2020

Hi London Loves Beauty,
Thank you for this review. skosm@klarna.com is available and ready to help for anything related for Klarna Payments and Klarna On-site messaging for Shopify as an alternative payment method.

3 de dezembro de 2020

There was a conflict with my theme so placements didn’t work but Klarna helped put it right very quickly. Special thanks to Mimmi who went over and above on more than one occasion. Lots of report Klarna helps AOV so I’m glad it was sorted. Defo recommend the service.

Yililo
Reino Unido
Aproximadamente 3 anos usando o app
Klarna deixou uma resposta 3 de dezembro de 2020

Yililo - Thanks for recommending Klarna. We're glad that Mimmi could provide positive support!

2 de dezembro de 2020

I had some troubles installing the app due to some conflicting code, but nothing that wasn't speedily sorted by the customer service team. They had me up and running in a few minutes and were friendly and understanding throughout.

BlazePod UK
Reino Unido
Quase 3 anos usando o app
Klarna deixou uma resposta 2 de dezembro de 2020

BlazePod UK - Thank you for your patience and for working with us. We appreciate it, Nicholas