Avaliações (218)

Classificação geral
2,4
Número por nível de avaliação
  • 38% das avaliações são de 5 estrelas
  • 11% das avaliações são de 4 estrelas
  • 4% das avaliações são de 3 estrelas
  • 8% das avaliações são de 2 estrelas
  • 40% das avaliações são de 1 estrelas
10 de março de 2024

Useful application, easy to use. Would like to see further improvements; especially for accessing a list of On-Site Messaging badges with html availability so we can add them to pages using code instead.

WONDERCRAFT LTD
Reino Unido
4 meses usando o app
Klarna deixou uma resposta 12 de março de 2024

Thank you for your review! We are glad to hear you found the app to be useful. Thank you also for suggesting improvements, we will look into this.

Data de edição: 15 de março de 2021

Being Sound Engineer without any IT knowledge, I had some head scratching with the initial setup, but the most helpful support helped me out fast.
Warmly recommended.

Samsara Records Web Shop
Finlândia
Quase 4 anos usando o app
Klarna deixou uma resposta 15 de março de 2021

Thank you for taking your time to share feedback, Samsara Records Web Shop! We appreciate the recommendation!

Data de edição: 28 de outubro de 2020

I had trouble with the app. However, if you contact the support from customer service they are very well equipped and extremely helpful at trouble shooting the issues such as on-site messaging.

shavronproducts
Reino Unido
Mais de 2 anos usando o app
Klarna deixou uma resposta 28 de outubro de 2020

Hi shavronproducts,
Thank you for this review and feedback. We have recently enhanced this app with "Auto Picker" functionality to attempt to choose an appropriate location ...

Data de edição: 4 de dezembro de 2020

Update: After posting our original review, we were contacted by customer support and received good customer service, resolving our current issues. We cannot recommend this app nor the customer service—both seem to be non-existent. We cannot get this app to show anything but a blank workspace, and despite scouring the support documentation AND contacting customer support (directly AND through ...

Good Banana
Estados Unidos
Mais de 1 ano usando o app
Klarna deixou uma resposta 4 de dezembro de 2020

Good Banana - We apologize for the technical issues and will ensure that merchant support contacts you if you have not already reached out to skosm@klarna.com. Thank you for ...

2 de dezembro de 2020

Placing the widget is always a little awkward but it gets the job done. The messaging that changes with order amount is nice on the cart page

Endorfin
Estados Unidos
Mais de 1 ano usando o app
Klarna deixou uma resposta 3 de dezembro de 2020

Endorfin - Thank you for the positive feedback. We appreciate your business!

30 de agosto de 2021

Great way to surface to customers that they can break up their payments—especially impactful for our store since our products are on the premium and pricey side. The UI was a little clunky to use, but I figured it out after some tinkering. There are good customization options built-in.

Sabersmyth
Estados Unidos
Aproximadamente 1 ano usando o app
Klarna deixou uma resposta 30 de agosto de 2021

Thank you for your review Sabersmyth. We are continuing to try to improve the app, particularly based on recent updates by Shopify for Online Store 2.0 (https://www.shopify. ...

16 de julho de 2022

Hello, I received this message about my Klarna integration. See below: "The following versions of these third-party payments integrations are
not compatible with Shopify’s latest checkout. They will no longer be
available after July 31, 2022: Buy now, pay later with Klarna." How can I can the update to the latest integration?

FROGSHOP
Estados Unidos
Aproximadamente 1 ano usando o app
Klarna deixou uma resposta 16 de julho de 2022

Hi FROGSHOP,
Hopefully quick and easy for you to migrate to our new payments integration. More info for the migration steps at:
https://docs.klarna.com/platform-solutions/ ...

Data de edição: 4 de dezembro de 2023

Doesn't work anymore,everytime open it just say"An error has occurred".
No app block and be added in editor and even use the code snippets" " ,just flash the blurry klarna icon then gone?
Update:
A few weeks ago, they contacted us to manually install the code properly using the collaboration account. One star was taken away because of the late reply.

Uditerboard
Hong Kong, RAE da China
11 meses usando o app
Klarna deixou uma resposta 15 de novembro de 2023

Hi Uditerboard,

We're sorry that you've been experiencing problems with the Klarna app blocks. The availability of these app blocks can be affected by the theme used by your ...

1 de outubro de 2020

Very good does exactly as described once installed correctly and support is very helpful so recommended.

Harper Kendall
Reino Unido
11 meses usando o app
Klarna deixou uma resposta 1 de outubro de 2020

Hi Harper Kendall,
Thanks for the review & recommendation!

7 de maio de 2021

Straightforward to use and helpful support team. Could do with a smaller square shaped placement for the homepage, as the ones currently available are too big.

Tovi Sorga
Reino Unido
10 meses usando o app
Klarna deixou uma resposta 7 de maio de 2021

Thank you for this review and feedback Tovi Sorga. Klarna's On-site messaging team has an enhancement on their roadmap (not for this month, but sometime this year) to provide ...