评论 (209)

整体评分
2.6
每个评分等级的数量
  • 39% 的评分是 5 星
  • 11% 的评分是 4 星
  • 4% 的评分是 3 星
  • 8% 的评分是 2 星
  • 38% 的评分是 1 星
编辑时间:2021年1月20日

Works well and support is fast and very helpful. Thank you. - ART OF THE MOVIES - Original Vintage and Contemporary Movie Posters

Art of the Movies
英国
大约18小时 人在使用应用
Klarna已回复 2021年1月21日

Thank you Art of the Movies for the review. We appreciate you taking the time to give feedback.

2023年8月10日

No support from shopify ore klarna..

otherwise a good and useful app
hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

MySlowSunday
瑞典
6天 人在使用应用
编辑时间:2021年3月15日

Being Sound Engineer without any IT knowledge, I had some head scratching with the initial setup, but the most helpful support helped me out fast.
Warmly recommended.

Samsara Records Web Shop
芬兰
4天 人在使用应用
Klarna已回复 2021年3月15日

Thank you for taking your time to share feedback, Samsara Records Web Shop! We appreciate the recommendation!

2019年6月15日

It does what it says, allows placement of ads on product page, cart and home page. It doesn't allow a ton of customization around styling or configuring an explanation page.

Green Valley Supply
美国
4天 人在使用应用
Klarna已回复 2019年6月17日

The Klarna Merchant Portal now offers merchants the ability to customize the display options of their own On-Site Messaging placement, such as font size, link color, text alignment, border style, background color, and more. Customization made in the Klarna Merchant Portal will be updated on the storefront directly without any changes required in the Klarna On-Site Messaging app for Shopify (if the theme selected is the default theme). For more information, see: https://developers.klarna.com/resources/on-site-messaging/customization/

2019年8月21日

I installed the app and added a placement to my cart page. I put it under the additional checkout buttons and it was misaligned. Tried to move it but had no luck. So I removed it entirely and then my alternative payment buttons were misaligned in Safari and only two show up in Firefox! Disconnected app (which Klarna say will remove their code and get things back to normal) and then uninstalled the app but I still have the issue. Just add Klarna content to your website manually as this app does not work at all and just creates problems. Have emailed support hoping they can resolve the issue.

9 for 9
英国
大约8小时 人在使用应用
Klarna已回复 2019年8月21日

The app will completely remove all added code for you store, if as you've done, first disconnect your account in the Settings page of the app before uninstalling (as documented at https://x.klarnacdn.net/plugins/KlarnaOnSiteMessagingapponShopifySupportGuide.html#h.9m8fqltx70vg).

We do not currently find any Klarna code in your store, but we will certainly work with you to resolve any remaining issues relating to this app via your support case.

2020年9月17日

Took a few hours but with some help from Mimmi in the support team, we got it up and running. Thanks!

UpCircle Beauty
英国
大约6小时 人在使用应用
Klarna已回复 2020年9月17日

Hi UpCircle Beauty,
Thanks for your great review. Glad Mimmi got on-site messaging working for you, and glad you are happy with the app. Mimmi is great and we're happy she's on our team!

2023年8月15日

I have done the whole account process at Klarna in which it was approved.

After installing the shopify application I received a notice inside the application that does not support the Online Store 2.0!

My theme is a Online Store 2.0 one nad i can add the placement in the backend but it does not work and it is not showing in the storefront.

Please contact me.

Audi e-tron foil by Aerofoils
德国
大约4小时 人在使用应用
Klarna已回复 2023年8月17日

Hi Aerofoils, sorry to hear that you're having difficulties with our Klarna placements for your store.

Our app is able to support Shopify 2.0 themes either with our vintage placement options or the app blocks feature. There can sometimes be issues if the theme that is being used has custom elements that block our app functionality.

Our Merchant Support team will reach out this afternoon to help with the configuration of the On Site Messaging for your site.

2020年8月14日

Triple AAA Fashion Collection

Dear Klarna, We Were Rejected By Our Application Because, Of The Following Incompetency Reasons From Klarna:
Klarna Have Limited Product Categories Selection To Choose In Wide Varieties
Klarna Told Us We Have Too Much Ads Running On Our Site.

This Is The Most Dumbest And Stupidest Thing I Have Heard To Be Rejected! Seriously Ya'll Need To Get Ya'll Act Together & Stop Using B.S Reasons That Don't Make Sense!
Now Tell Me This Thing Ya'll Didn't Look At The Key Points Of Our Application Like We Have The Standards To Offer As A Business Entity!

Before We Applied To Klarna, We Reached Out To Support To Find Out Some Basic Information On How Klarna Works! 3 Times We Sent Emails To Support & Didn't Get No Reply Until Over 3 Weeks Or More After!

Ya'll Support Sucks! O Stars Ya'll Get From Us As A Banking Services That Klarna Provides. KINDLY NOTE THAT WE ARE A SMALL BUSINESS ENTITY THANKS FOR NOT TRYING US BUT, FALL US AUTOMATICALLY WITHOUT TRYING US AND IF KLARNA DON'T KNOW US AT PRESENT. DON'T THINK THEY WILL KNOW US WHEN WE ARE WELL ESTABLISHED IN THE FUTURE!

Triple AAA Fashion Collection
美国
大约4小时 人在使用应用
Klarna已回复 2020年8月14日

Triple AAA Fashion Collection -
We're very sorry to hear you did not receive necessary and proactive guidance from our end. We'll reach out directly on email to identify how we can help. Nicholas @ Klarna

2021年11月24日

Ho usato ques'app per l'avviso agli utenti della possibilità del pagamento in rate, all'inizio ho avuto qualche difficoltà nel configurarla ma grazie al supporto rapido e gentile, son riuscito a configurarla nel migliore dei modi.

Giocagio
意大利
1天 人在使用应用
Klarna已回复 2021年11月24日

Ciao Giocagio,
Grazie mille per il feedback! Stiamo continuando a migliorare la nostra app per renderne in futuro ancora più facile la configurazione. Nel frattempo, se dovessi avere bisogno di ulteriore supporto, siamo a completa disposizione!

Hi Giocagio,
Thank you for your feedback! We are continuing to try to improve the app and we'll try to make it even easier to use in the future! In the meantime, if you ever need further assistance we are glad to help!

2019年9月24日

I was not able to put the on site message on mine. it was not popping up what so ever. go frustrated an gave up!

Beautiful Liars Cosmetics
美国
大约2小时 人在使用应用
Klarna已回复 2019年9月24日

We're sorry the app didn't work for you yet, but we're here to support you to get it working. For support, please email skosm@klarna.com so we can help you.