Klarna On‑Site Messaging , 202 条评论

Normally I love the badges but it is so complicated to integrate them. Other marketing apps are so much easier use. I couldnt integrate the announcement bar, a fiver freelancer couldnt help me either.

Im really having a hard time setting up the product widget.. what if I Had stripe but not a klarna account?!! what should i do and how my costumers would know about klarna with out a widget... I really do need help from klarna support please email me back

The app is not working, it worked in the beginning and now it does not anymore.

This app glitches alot. You have to discconnect and reconnect which is very annoying and now ive had to uninstall and reinstall as its not working anymore to see if the problem is solved.

I've been contacting support but no response. The ad position isn't working. This isn't right. What do I do?

This app does not perform as expected, nor could we get reliable support from them to make it work as promised. For example, support kept saying the app can definitely show only Klarna’s 4 payment option (which is what we wanted), but instead the app keeps cycling through messaging for all of Klarna’s options (such as buy now, pay in 30 days). Support doesn’t seem to understand their own apps. Do they think Shopify is some niche player and it’s not worth opening up their own apps to see how they work (or don’t work)? It’s very peculiar.

I was super impressed by Klarna CEO, Sebastian Siemiatkowski, and Klarna’s operations in Europe. However, Klarna US is a different operation. As in, almost completely different. I was surprised.

The US operation even has a completely different CEO. One that comes off far worse in interviews than Sebastian, unfortunately. He repeatedly says “yes no” to almost everything asked of him, which is a concerning tic. This may indicate that even doesn’t know how Klarna works yet. He may need to grow into the job, which could take some time.

As another review said, we were thought we were approved and promoted Klarna... then we found out their rep didn’t set us up right. We then had to make site modifications that others in the same industry (such as The Fragrance Shop and Perfume Direct) were not required to do, which gave us no examples to follow. The rep made promises of help which she did not deliver. Not only was this a needless and peculiar complication, it is a tangible form of discrimination that puts us in an inferior position. It simply isn’t right.

I still have high hopes for Klarna, as their European operation is top notch. However, their US operation and Shopify apps all need to be rethought and redone to raise standards dramatically. They already seem to be “be there” in Europe. They just need to rise to the same level in the North America. - Dan K

I installed the app, and I am being instructed to open the app but every time I try to open the app my screen goes blank

Not very good, low support when needed, annoying code and apps what send you in circles. needs updating or changing often and did not live up to what was expected.. maybe try again if we could get help

I changed my theme and now my placements will not load to my new theme I haven't had any trouble with the app until I changed my theme

So far... it's just not working. I've done everything right.. but not seeing anything on the website. I assume people are having issues if they have a custom built websites. However, the stock website on Shopify probably work straight away. I've contacted support and will update this review if I manage to get things up and running. I'll also include tips on how I managed to get it working.