評論 (219)

整體評分
2.4
各級評分數量
  • 37% 的評分為 5 顆星
  • 11% 的評分為 4 顆星
  • 4% 的評分為 3 顆星
  • 8% 的評分為 2 顆星
  • 41% 的評分為 1 顆星
2024年9月10日

The wrost damn setting experience I have ever had! (Store 2.0)

The banners are not responsive, it cant be fixed on top, it's basically useless.

It's absolutely terrifying how little effort has been put into making this thing work.

Vime
義大利
使用應用程式 大約9小時
Klarna 已回覆 2024年9月12日

Thank you for you review. We would love to take a look into this to see what your experience is and support you with the installation. Please could you reach out to us on ...

2024年4月3日

It’s too bad. After the new template was renovated, there was a Klarna installment module in the preview, but the website client couldn’t see it at all. It was a serious bug. There was no reply to the customer service email.

walkingpad-de
美國
使用應用程式 大約1年
Klarna 已回覆 2024年4月5日

Thank you for your review! I can see our merchant support is currently helping you look into this as it would appear the placement requested is already visible on the product ...

2024年10月18日

Not user-friendly at all. It's not working.

Lauren Alleyne Jewelry
美國
使用應用程式 24分鐘
Klarna 已回覆 2024年10月21日

Hello! We are sorry you are having difficulties with the app. We are happy to support you to resolve the problem and listen to any feedback you have, please contact us at ...

2024年3月25日

It simply does not work.

The Sustainable Watch Company
英國
使用應用程式 10個月
Klarna 已回覆 2024年3月27日

Thank you for your review! We can see that you are in contact with our support regarding this and we will continue supporting you through the installation process. Have a ...

2024年4月7日

Doesn't work. Even though I've installed the ad blocks in my theme, and they appear in the preview, they do not show up on the live site. I'm using the Dawn theme.

Attitude Fashion
美國
使用應用程式 22分鐘
Klarna 已回覆 2024年4月9日

Thank you for your review. Depending on the settings in the app On-Site Messaging will show to customers located in the country that matches what is on your Klarna agreement ...

編輯時間:2020年7月27日

Really poor experience to date. Had some issues with the install not displaying properly and on all products. Emailed support and called them numerous times with no reply/resolution which is really disappointing.

Can you please get back to us on the issues reported asap and reply to emails.

Khayni
英國
使用應用程式 3年多
Klarna 已回覆 2020年7月27日

Khayni -
We apologize for the wait on your case. We have a dedicated support agent looking at your questions and you will hear from us shortly.

2020年1月20日

This app is terrible I spent hours trying to get it to work correctly which was impossible. So I put a banner attempting to show customers that we use Klarna as a financing solution. Within 5 days I got sent a notice to remove it. Thank a lot guys maybe if your app was not garbage and had competant support then I would not need to look at alternate methods to show off your bad service.

LiveWireBikes
加拿大
使用應用程式 3年多
Klarna 已回覆 2020年1月20日

We're very sorry that you are unhappy with the app and support. If you could provide us your support case number (i.e. by editing to add to your review) or create a new case ...

2023年12月17日

TERRIBLE EXPEREMCE WITH KLARNA. KLARNA MESSAGING MESSED UP MY WEBSITE FOR 3 MONTHS. IT WAS MESSING UP MY FORMATING AND I COULDNT EVEN GET CUSTOMER SUPPORT. IM TALKING ABOUT MONTHS WITH NO HELP. NOBODY RESPONDS OR WILL HELP YOU. IF YOU USE KLARNA YOU WILL NO DOUBT BE SORRY.

Fitness Equipment Now
美國
使用應用程式 大約3年
Klarna 已回覆 2023年12月19日

Hello and thank you for your review. We have just reached out to you via email as we would like to understand what problems you had and how we can help you achieve the ...

2022年7月12日

Why not possible when Using Klarna with Mollie? The mollie support its only working with Klarna direct? Please let us know if there is any chance on using that Plugin with Mollie?

Haushaltsparadies
奧地利
使用應用程式 2年多
Klarna 已回覆 2022年7月13日

Hi Haushaltsparadies,
This app can work for stores using Klarna via a Mollie integration, and others. As long as you have your Klarna merchant id, you can connect that ...

2023年2月25日

Does not integrate and customer support is, frustratingly enough, as confused as I am? Seems like we all have the same problem.

Elena Velez
美國
使用應用程式 接近2年
Klarna 已回覆 2023年2月26日

Hi Elena Velez,
We're very sorry your experience has been frustrating. We'll review your case to look for process improvements and make sure we get your issues resolved to ...